TikTok Shop - Top Creator & Celebrity Manager (Malaysia, E-Commerce)

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team
Creator Team will drive the growth of TikTok Shop by working closely with the creators. In this role, you are required to acquire and manage top creator/ celebrity within Malaysia.

Responsibilities
- Creator Relationship Management: Cultivate and maintain strong relationships with our top TikTok E-commerce creators and celebrities. Serve as their main point of contact for communication and collaboration, ensuring smooth and successful cooperation. Provide ongoing support and guidance to creators, addressing any questions or concerns they may have.
- E-commerce Live stream and Video content Strategy: Work closely with creators to develop content strategies that resonate with their audience, drive engagement and transaction. Provide guidance and feedback on creators' live streams and videos, helping creators to optimize their E-commerce content for maximum impact. Stay informed about industry trends and best practices to provide guidance to the creators
- Campaign Coordination: Collaborate with internal teams and external stakeholders to ensure Creators active participation in all of our platform campaigns including Double Digit campaign, Super Creator campaign, Brands campaign etc. Coordinate all aspects of campaign, including content, product assortment planning, scheduling, and performance tracking
- Partnership Development: Identify and supporting new partnership opportunities between Top creators/Celebrities and sellers that align with our creator's audience and values. Facilitate collaboration discussions and negotiation to ensure mutually beneficial outcomes. Actively seek out new partnership opportunities to further expand creators' potential and drive platform growth.
- Performance Analysis: Monitor and analyze the performance of creator during BAU and campaigns, identify areas for improvement and optimization. Providing updates and insights using data analysis to keep on improving creators' performance. Prepare reports to summarizing campaign results and key learnings.
- Budget Management: Take ownership of creator budget planning and allocation. Strategically allocate resources to maximize return on investment while ensuring the financial health of the platform.

Qualifications

Minimum Qualifications
- Minimum Bachelor's Degree or above
- 3-5 years of experience in influencer marketing, creator management, or related fields are favored.
-Good interpersonal skills, strong logical thinking, and analytical skills
-Experienced with managing key accounts/affiliates/KOLs within the electronics industry
- Clear communication skills with proficiency in English and Malay is a must as you will be working with Malay speaking creators

Preferred Qualifications
- Experience in dealing top celebrity/creator within Malaysia
- Direct experience with the eCommrce industry

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.