TLS GEO Brand Technical Specialist

• Your responsibilities may include identifying new markets and potential clients negotiating and closing deals and managing relationships with key stakeholders. BDEs often work closely with the sales marketing and product teams to develop strategies for growth and innovation. You play a pivotal role in driving signing and revenue growth and achieving the TLS’s business objectives.
• The TLS GEO Brand Technical Specialist/BDE is responsible for selling IBM Technology Lifecycle Services primarily around Multi-Vendor Services and Labor Based Service offerings directly to customers. Conditions for success include the ability to coordinate lead and structure technology support solutions and services with multiple stakeholders across IBM OEMs and Clients that deliver outcomes aligned to their business agenda and priorities.
• This role requires an understanding of navigating within the client’s ecosystem including an extensive established network of relationships and proven track record of consultative solution selling to identify qualify and advance opportunities.
• As well you are responsible to assist with the team opportunity growth plays (across Alliances platforms) for business development and opportunity identification. Lastly you will take part and be a part of the broader TLS sales team assisting with RFP/RFI and associated sales type activities to focus on continue growth for the business.
• You must maintain in-depth skills in the specialty offerings which include maintenance services on Multi-vendor (MVS) services hardware maintenance networking and third-party SW support.
• You are responsible for closing the sale and winning the customer’s satisfaction with the engagement and the offerings.
• You will be required to work directly with all levels of the designated IBM account team across all brands within IBM as well as build strong working relationships with all buying personas within the assigned customer base.

Required Technical and Professional Expertise

• A strong understanding of IT Service Management and infrastructure products HW/SW.
• Prior training in IT support and understanding is a plus.
• A good understanding of sales processes is preferred but not necessary.
• Ability to problem solve.
• Ability to multi-task
• Ability to build key customer relationship and comfortable to talk to c-level types.

Preferred Technical and Professional Expertise

• Professional Expertise in contract execution with 2-3 year of experience preferred.