Total Rewards Manager

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit organization on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students every month and are growing rapidly, and right now we’re hard at work helping learners address any unfinished learning that the COVID-19 pandemic may have caused. We also know that not all communities have been impacted equally by this pandemic, which makes our work focusing on providing equitable solutions to historically under-resourced communities even more important.

WE ARE DRIVEN BY OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life and so do we. We are fun, diverse, quirky people that come from a variety of backgrounds. Our team includes people from academia and from high tech companies and tiny startups. We hire great people from diverse backgrounds and experiences, not just because it’s the right thing to do, but because it makes our company stronger. Valuing diversity, equity and inclusion is necessary for us to actualize our mission and truly impact the communities we serve. We believe that the best way to provide impactful education is to create a diverse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences.  We’re a hardworking team that’s passionate about helping learners and teachers around the globe! We strive to be world class in investing in our people and commit to developing you as a professional. 

THE ROLE

Under the general direction of the Head of Total Rewards,  the Total Rewards Manager will be responsible for supporting the Khan Academy Total Rewards strategy by providing expertise and leadership in the day-to-day activities of the Total Rewards team, and be a key contact and contributor for Khan Academy’s US & Canada health and welfare plans, retirement programs (401k & RRSP), salary administration, and HR automation tools.

Role Responsibilities

• Understand market conditions, compliance and best practices and apply to total rewards philosophy, strategic plans, and organizational initiatives to ensure compensation and benefit policies are aligned; partners with stakeholders to develop and implement creative and proactive solutions to remain competitive and compliant.
• Serve as the initial point of contact with internal stakeholders and vendors for US and Canadian benefits and compensation questions.
• Manage technology, tools, and systems to support compensation and benefit related activities, and serve as subject matter expert for HR total rewards tools; system integration experience is a bonus. 
• Manage the development and maintenance of communication materials, handbook, and lead training related to comp and benefits programs as needed.
• Identify and implement opportunities to improve the total rewards experience for employees.
• Provide reporting, audit and analysis to support monitoring and inquiries into compensation and benefit actions.
• Partner with all levels of employees, payroll, finance, vendors, legal counsel and government agencies. 

Benefits Management

• Coordinate with benefit brokers, leaves administrators, and vendors to ensure quality and efficiency of delivery of benefit support.
• Perform plan filings and audits to maintain plan qualification and governmental compliance.
• Monitor usage, participation, utilization rates and trends on a regular basis. Identify problem areas in service delivery processes, troubleshoot issues and recommend solutions.
• Assist in the annual benefits enrollment processes and new hire onboarding as necessary. 

Compensation Management

• Manage administration of Khan Academy’s compensation programs to support organizational initiatives.
• Oversee  governmental compliance reporting  to ensure compliance with federal and state laws, including EEO reporting, and following pay transparency legislation such as California SB 1162.
• Manage submission and participation of annual and quarterly compensation surveys.
• Conduct job evaluations and compensation analysis as needed to assist with Talent Acquisition, promotions and job adjustments. 

Additional responsibilities

• Other projects as assigned.

WHAT YOU BRING

• 5+ years of related HR experience in the areas of US & Canadian Benefits, and Compensation
• Working knowledge of US and California regulatory and legislative imperatives and impacts related to Total Rewards programs (FLSA, Sec 125, ERISA, HIPAA, PPACA, FMLA, etc.)
• Experience with Aon Radford or similar benchmarking tools
• Proficiency in using Excel and/or Google Sheets.
• Proven experience managing third-party vendor relationships with respect to employee benefits
• Analytical and extremely detail oriented, with high standards for accuracy and precision.
• Strong process and project management skills
• Excellent communication and customer service skills; ability to effectively present to internal and external audiences.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well!

• Competitive total compensation
• Ample paid time off as needed – we are about getting things done, not face time
• Generous parental leave
• A fun, high-caliber team that trusts you and gives you the freedom to be brilliant 
• The ability to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Affinity groups where parents, black and hispanic/latino, women and gender minorities, and LGBTQIA+ identified folks come together
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

For this position, our hiring salary range is $116k-$179k USD. This is determined by several factors including experience and skills, regular job market evaluations, and location. In an effort to maintain competitive market rates, these ranges reflect the minimum and maximum targets across all locations.For more information, your recruiter can share more about the salary range for your desired location. 

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Our team:  http://www.khanacademy.org/about/the-team

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.