TPRM Program Manager

Job Description

Join the Team Making Possibilities Happen

If you've ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it's your turn to serve the payment needs of organizations and people the world over.

This can be remote but candidates must live and work in US in Eastern or Central Time Zones.

The Third Party Risk Management (TPRM) Program Leader is responsible for owning, leading, and executing ACI's Third Party Risk Management program and framework. This individual will partner with third party business owners and leaders to evaluate potential and existing third party suppliers and external strategic partners through the third party risk management lifecycle, including the planning and assessment, due diligence, onboarding and offboarding. The TPRM Program Leader will engage with key stakeholders within ACIs first and second lines of defense to help ensure understanding of and adherence to TPRM program requirements, and that risks associated with third parties are understood, assessed, tracked, and managed.

Job Accountabilities

• Leads and executes ACI's Third Party Risk Management program and framework, including program training, communications, process / program adherence, effective challenge, process improvement, policies and procedures, tools / technology, escalating risk information, reporting and communications to appropriate forums.
• Responsible for the day-to-day management and delivery of the TPRM program framework, including:
  • Supports the planning for third party suppliers, and the periodic reassessment of existing third party relationships;
  • Completion of risk assessments and third party due diligence, including the distribution of questionnaires and collection and evaluation of responses and supporting documentation;
  • Engagement of second line risk and compliance SMEs as needed for the review of risks and issues arising from third party assessments.
  • Work with business partners on the identification and management of risks related to ACI's suppliers and external strategic partners.
• Collaborates with key program stakeholders, business partners and business line risk officers ensure understanding and compliance with program requirements.
• Participates as needed in preparation and presentations on the TPRM program for internal and external audits and assessments
• Develops and delivers on TPRM program priorities and roadmaps; recommends improvements and adjustments to programs and frameworks where appropriate to address evolving needs of ACI and its clients.
• Collaborates within ACIs horizontal and vertical functions to address third party risk and support needs; consults with business leaders and stakeholders on solutions based on good internal models and advice.
• Supports the Head of Enterprise Risk Management and Compliance with Board and Executive Leadership communications and materials.
• Partners and builds trust with key business partners; is a respected and sought-after resource.
• Influences the organization to create a more risk and compliance aware culture with respect to third party risks.
• Peer leader, third party risk subject matter expert, and trusted risk partner; is intellectually curious; learns the business. Provides insight as well as information.
• Perform other duties as assigned
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Qualifications

• Bachelor's degree or equivalent work experience
• 7+ years third party risk management experience, GRC program experience; financial services/fintech experience preferred
• Strong background including application of advanced third party risk concepts, practices, and procedures to effectively manage risk to achieve defined outcomes and desired results.
• Excellent written and oral communication skills.
• Self-directed. Excels with high levels of discretion, managing and communicating with staff at all organizational levels, from senior management to individual contributors.
• Demonstrated ability to think strategically and drive change throughout an organization.
• Ability to resolve complex and diverse technical and management challenges with agility, utilizing critical thinking, communication, and influencing skills.

Preferred Qualifications

• Third party risk management professional certifications preferred, such as CTPRP (Certified Third Party Risk Professional), CRISC (Certified in Risk & Information Systems Control), CRVPM (Certified Regulatory Vendor Program Manager)
• Ability to design processes and implement continuous improvements to those processes.
• Experience with the development of program policies and standards.
• Experience with Archer GRC or similar tools strongly preferred.
• Experience and/or expertise in banking/payments business a plus
• Ability to continuously prioritize projects based on risk or impact; thrives in ambiguous environments and is able to create clarity and structure out of chaos and noise.
• Skilled negotiator with the ability to lead without direct authority, influence and build consensus across functional teams.
• Ability to set strategy but focus on tactical and detail for execution.
• Ability to continually assess options to utilize data and automation to assess and improve ACI's internal control environment.
• Sharp decision-making skills and an ability to prioritize and execute on multiple activities.
• Experience managing remote teams and within a matrixed environment.

Work Environment:

• Standard work environment
• The majority of time is spent on PC (Phys. Req.)
• Travel required, may be domestic or international

Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #10218)

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally

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About Us

ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.