Trading Support Engineer - Cryptoassets

Cumberland - a DRW Company, is the cryptoasset arm of DRW, established in 2014 after pursuing an early interest in cryptoassets and their underlying technologies. Today, Cumberland is a global leader in cryptoassets, uniquely positioned between the traditional financial markets and the cryptoasset ecosystem. From our offices in Chicago, London and Singapore, Cumberland provides 24-hour access to a wide array of cryptoassets while helping the crypto ecosystem evolve in a responsible, sustainable way. 

As a Trading Support Engineer, you will work closely with our technology teams and external parties providing world-class support investigating and resolving a variety of technical and business issues every day. Your success will depend on your ability to rapidly identify and resolve business impacting issues. Your work will range from addressing time-sensitive, critical problems to managing long-term projects. You will provide direct, hands-on support to the crypto asset trading desk on a daily basis, and help define their technology requirements for other teams across the firm.  

What we are looking for:

• Experience troubleshooting and configuring Linux systems
• Experience troubleshooting networking issues
• Script development experience, preferably with Python or Unix tools (grep, awk, sed, jq, etc.)
• Experience supporting high performance applications, process monitoring, and troubleshooting

To succeed in this role you should be:

• Excellent in verbal and written communication skills
• Collaborative with global teams
• Self-motivated and intellectually curious
• Flexible with on-call and weekend infrastructure change efforts
• Accountable and have a high level of ownership
• Able to handle pressure and time constraints with composure

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