Traffic Coordinator

Position Summary

The Traffic Coordinator works with various departments and individuals in an organization to ensure carriers are scheduled and flow through the Distribution Center in a timely manner. Traffic Coordinators must have good planning skills and the ability to anticipate problems and develop a plan of action to prevent delays in the organization's workflow. Coordinators must communicate with individuals at different levels in the organization and may be required to prepare and present reports for upper management.

Essential Duties and Responsibilities

Duties include but are not limited to the following:

• Work with outside carriers, customers, or internal departments to develop a schedule for the delivery of products to their proper Distribution Center
• Monitor the flow of appointments through the process to ensure on-time pickup and delivery
• Troubleshoot problems to remain on schedule
• Monitor communication and work between departments or carriers
• Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status information
• Inbound/Outbound data entry
• Other duties as assigned

Required Skills and abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently with leadership oversight
• Excellent customer service, time management, and team-building skills
• Ability to work effectively in a fast-paced environment
• Excellent oral and written communication skills; ability to understand, interpret, and explain complex and abstract issues and respond appropriately
• Able to utilize sound, independent judgment and make responsible decisions and recommendations
• Excellent follow-through and detail orientation
• Able to effectively utilize computer programs including Word, Excel, and Agency Management System
• Ability to work with a variety of people and personality types
• Able to work within a fast-paced team environment
• Work as necessary to meet customer needs
• Must be able to work in warehouse environment with varying temperatures

Minimum Education and Experience

• High school diploma or equivalent
• Appropriate work experience

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items up to 50 pounds and be able to stand/walk for up to 10-12 hours. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.
• Work Environment: This position is primarily performed in a warehouse and office with varying degrees of temperatures.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an equal opportunity employer.