Training Manager

CPI Security based in Charlotte, North Carolina, is looking for a talented Training Manager to lead our Training team. The primary responsibilities of a Training Manager are to partner with key business partners to develop and implement a variety of employee training and development programs that facilitate employee education and results in the enhanced contribution of each training’s participants.

What You'll Do:

• Create and implement the training and development strategy
• Directs the design, planning, and implementation of corporate training programs aligned with the objectives and strategy of the company
• Partner with business unit leaders to develop and strengthen training to deliver outcomes 
• Establishes metrics and measures the effectiveness of all training programs 
• Develops policies and procedures that keep internally developed courses updated and maintained 
• Actively search, creatively design and implement effective methods to educate and enhance performance through training programs  

What We Are Looking For:

• Bachelor’s Degree or equivalent experience required
• Minimum of 4 years previous experience within a medium- to large-sized company learning environment
• Minimum of 3 years supervisory experience
• Previous experience within call center environment preferred

 What's In It For You:

• Aggressive pay and the opportunity to work for an iconic brand.
• Great medical, dental, vision, short- & long-term disability, and life insurance options 
• Company paid holidays, floating holidays, and paid time off (PTO) 
• 401(k) plan with a competitive company match 
• Eligible for free monitored security system after 90 days
• Education assistance – we encourage and support our employees who want to improve their skills and further their education 
• An engaging and fun company culture that’s made up of a diverse group of people 
• Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities. 
• Talk about perks!  An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director