Training Manager

Join Our Team at West Coast Dental! Are you a dynamic leader with a passion for the dental industry? West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care. Why Work With Us? • Competitive Compensation: Enjoy a top-tier base salary plus performance bonuses. • Diverse Patient Base: Serve a wide range of dental patients with various payor types. • Comprehensive Dental Services: General, specialty, and orthodontic care in all offices. • Commitment to Quality: Be part of an established dental organization focused on quality and patient experience. • Professional Growth: Access opportunities for training, development, and mentorship in the dental field. • Supportive Teams: Work with excellent clinical and administrative dental teams in every office. • Collaborative Environment: Engage in a team approach to providing exceptional dental patient experiences. • Modern Facilities: Utilize state-of-the-art dental practice management systems, instruments, and equipment. What We Seek in a Dental Office Business Manager • Leadership Skills: Ability to lead and manage dental teams effectively. • Analytical Abilities: Strong skills in analyzing operational, performance, and financial metrics in a dental setting. • Passion for Helping: A genuine desire to assist patients and staff. • Personable Nature: Outgoing, cheerful, and approachable demeanor. • Communication Skills: Excellent verbal and written communication abilities. • Team Player: Commitment to being part of a high-quality dental team focused on patient satisfaction. • Career Growth: Eagerness to learn, grow, and advance professionally in the dental industry. Qualifications (Dental Experience Preferred, Not Required) • Computer Proficiency: Strong computer skills. • Motivation: Desire for career advancement in the dental field. • Professionalism: Interest in being part of a professional dental team. • Analytical and People Skills: Strong analytical abilities and interpersonal skills. • Leadership: Ability to lead and manage dental teams. • Collaborative Spirit: Personable and cheerful demeanor. • Communication: Strong interpersonal, oral, and written communication skills. • Judgment: Ability to make sound decisions. • Independence: Ability to work independently and manage multiple projects. • Education: Bachelor’s Degree required. • Experience: Dental experience preferred but not required. Responsibilities • Team Management: Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance. • Collaboration: Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow. • Scheduling: Manage staff, patient, and doctor schedules. • Hiring and Training: Interview, hire, and train dental staff. • Compliance: Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies. • Leadership: Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence. Support Provided • Modern Offices: Beautiful, state-of-the-art dental facilities with modern systems and equipment. • Back-office Support: Full support from Specialty Managers, Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks. • Quality Supplies: Reliable, high-quality dental supplies from reputable companies. • Compliance: Regulatory and facility compliance. • Patient Flow: Steady flow of dental patients from all payor types. INDMGR