Training Partner Manager

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

The Training Partner Manager is responsible for the identification, engagement and the ongoing management of external partner relationships for the Customer Education and Training aspects of our global Training Operations.

- Prospect, research, identify and hunt new partner opportunities for our Authorized Training Partner, Contract Trainer, and Academic Program partners.

- Outbound market research and analysis, target new Partners that align with Magnet’s vision and mission

- Engage, qualify, and secure the initial engagement

- Collaborate with internal stakeholders to define, develop and manage onboarding programs for all partner types, delivery enablement and ongoing training and performance expectations & standards (KPI’s)

- Measure effectiveness metrics of the partner engagement

- Manage end to end partner relationships

- Provide overall leadership and direction to internal & external stakeholders. Note this role may have a team directly reporting to them in the future.

- Responsible for taking the lead on defining the training partner strategy in collaboration and partnership with senior leadership and other key stakeholders.

- Attend conferences and other events to build company credibility, brand presence and relationships with potential service partners and customers

- Provide input on new opportunities, competitive analysis, market trends, and business environment

- Work with legal to review and finalize partner agreements and documentation

- Collaborate with leadership to develop short and long-term strategic plans

- Build Magnet credibility, brand value and trust with the partner communities

- Educate and demonstrate Magnet technology to prospective and current partners

- Participation in sales playbook creation and cadence development

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

There are a couple must haves, but we will keep that list short:

- Previous experience working in digital forensics or cyber security

- Experience working in a customer facing role, preferably with sales, business/market development or partner management responsibilities

- Strong aptitude for understanding technical and business requirements

- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and relationship management skills

- Excellent verbal and written communication skills, including comfort with delivering presentations and training

- Proven track record in identifying and developing new sales and accounts

- Able to understand Magnet objectives and match them to partner and customer needs

*Ability to travel up to 40% - 50% of the time 

Compensation & Benefits:

• The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).




Compensation Range: 

• MIN: $132,800 - MID: $166,000 - MAX: $199,200 USD
• MIN: $118,400 - MID: $148,000 - MAX: $177,600 CAD

Magnet is proud to offer benefits such as:

• Generous time off policies 
• Competitive compensation 
• Volunteer opportunities
• Reward and recognition programs
• Employee committees & resource groups
• Healthcare and retirement benefits

We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected].

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.