Transaction Coordinator

About Baird & Warner Real Estate

Over the last decade, Baird & Warner was named a Chicago Tribune Top Workplace eight times in a row. But we didn't get there by accident - behind every great company is a culture created by the professionals who work there. Throughout our rich history, one thing has remained true: we believe that when you give people the support they need, amazing things can happen. That's why at Baird & Warner we empower you to be independent, to grow in your career, to do the right thing by your colleagues and your community, and to have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose - making it easier for homebuyers and sellers to realize their real estate dreams.
Job Summary

We are looking for a Transaction Coordinator to join our team. This role will provide a high level of accuracy (must be somewhat of a perfectionist) extremely detail oriented and organized. Great customer service is a must as you will be working with Realtors and their clients during one of the most stressful times in their lives.
Responsibilities

• On behalf of the real estate agent of record, fulfill all action steps & activities to drive transactions from executed contract through closing.
• Serve as a liaison between the real estate agent(s) and all contract associated parties including, but not limited to: clients, home inspectors, mortgage broker/company, appraisers, attorneys, B&W office staff, closing departments, etc.
• Selected examples of activities include:
  • Ensure all contracts, disclosures, and checklists are complete and accurately enter all information into various software platforms
  • Coordinate inspections, appraisals, and appointments between service providers and clients
  • Ensure all activities are completed and deadlines are met
  • Proactively communicate with Contract Care Team to ensure accuracy & timeliness for each transaction
  • Assist other team members in completing various assigned tasks to offset the workload
  • Coordinate with local office administrators

• Work to resolve and/or clearly and rapidly escalate any client issues to the real estate agent and to the department head
• This is a full time position sitting in front of your computer

Requirements

IQ

• A minimum of 1 years experience in residential sales transaction management or as a real estate paralegal
• Prior experience with Baird and Warner preferred but not required
• The ability to be highly organized with multiple transactions in progress at once.
• Excellent documentation skills- details and accuracy!
• Prior experience with and strong understanding of Google suite including Gmail, Google docs, Google Sheets etc.
• Prior experience with Paperless Pipeline, Realvolve or DotLoop preferred but not required
• Proven ability to rapidly learn new businesses and products

EQ

• Strong empathy for agents and their clients
• Coachable and open to learning
• A track record of following through on commitments
• Detail oriented and desire for excellence
• Excellent planning, organizational, and time management skills
• Motivated self-starter
• Strong writing skills
• Excellent verbal communication and phone skills