Transport Administrator

Job Description

£25,708 per annum (£12.36 per hour) plus a great range of benefits

Day shift Monday to Friday with rotational Saturday, start times between 7:00am - 11:00am

Hours per week: 40

Warrington

If you are as ambitious as we are and you’re looking for an opportunity to progress your career within Supply Chain Logistics, join us as the Depot Transport Administrator on a permanent basis at our Regional Distribution Centre based in Warrington. You will be required to liaise with the wider team, managers, and multiple departments to ensure solutions are delivered both effectively and efficiently. 

Reporting to the Distribution Shift Manager, you will de-brief drivers and measure delivery performance to ensure the smooth operation of our entire warehouse and transport operation. You will manage and maintain both paper and digital records. This role is extremely varied and vital to the entire warehouse and transport operation. You will be part of a small team of front desk workers supporting with administration tasks across this 24-hour operation, so teamwork is essential in liaising effectively with colleagues on other shifts. You'll take overall responsibility for answering incoming calls and emails for customers and drivers. Responding to any customer queries and complaints, finding a resolution and processing credits where necessary in a professional manner.

You’ll be a forward-thinking individual, able to adapt to change with a view to drive customer experience and level of service. You’ll be expected to be on site during critical operational hours across varied shifts rotating between both Our Resolution and Admin teams. You'll be required to work for 8.5 hours a day with 30 minute dinner break included, whoever is successful in the role will be required to have flexibility to cover all shifts.

To join us as the Transport Administrator, you will be an excellent communicator with previous customer service experience within a fast-paced company. Have strong IT knowledge in particular Microsoft Outlook, Excel, SAP. We have a bespoke Transport Management Software package we use so already working in the fleet or distribution field is ideal but not essential. We can train you on all you need to know to be a success if you have the right attitude and approach to get the job done.

In addition to a competitive monthly salary, generous annual leave (inc. statutory) and company pension, you can also look forward to the following benefits:

• Wagestream – Access to an app that gives you early access to your earned salary and supports financial wellbeing
• The option to purchase additional annual leave
• Help at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family
• Life assurance
• Access to Sysco Perks offering discounts across a wide range of products and services – from gym membership to your weekly supermarket shop
• The ability to purchase our products at hugely discounted prices
• Heavily subsidised colleague canteen

 To enjoy the rewards of joining our supportive team, apply now.

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. 

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!