Transport Administrator - Bookings

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Position Details

As we continue our transformation and growth journey in the region, we are now looking to appoint a Transport Administrator - Bookings to join the team at our Cannon Hill facility in Brisbane.

The role will consist of customer service, booking of customer orders into DC’s and Food Service receivers e.g. GHPL, WW, Costco, Aldi, Bidfood etc… Working through customer queries on current and previous orders and working closely with the Transport Planner, as well as assisting the Transport team on a day-to-day basis.

Key areas of responsibility include, but are not limited to:

• Data entry of manual customer orders into TMS

• Cross checking of orders through EDI into TMS to ensure all orders are showing and correct

• Using customer booking platforms to book in DC loads in a timely manner

• Calling/emailing foodservice customers for transport bookings

• Working through customer queries on daily basis

• Working closely with Transport Planner for timeslots and bookings

• Working with other states for interstate orders

• Sending Transport Partners emails booking for collections to regional areas

• Working with Warehouse Admin Staff for order, queries, date changes etc…

• Liaising with Transport Allocator for any missed deliveries to be rescheduled and any missing paperwork for bookings

Your background and experience should ideally include:

• Experience in a similar role (industry experience is preferable)

• Good understanding of CoR principles (NHVLR, Mass/Fatigue Management)

• Strong administration and data entry skills

• Experience with liaising with customer to assist with issue resolution

​Preferred

• Impressive verbal and written communication skills
• Outstanding customer service, problem solving and influencing skills
• Proven time management and organisational skills and ability to meet deadlines
• Translogix experience preferred
• Strong IT skills (Microsoft Office, WMS, TMS)

Why Lineage?
 

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.