Travel Administrator

Job Description

This employee is responsible for acting as the centralized resource for planning and processing all travel arrangements in themost cost effective fashion for the entire organization. This will include airfare, car rentals, and hotel accommodations.

JOB FUNCTIONS

• Acts as the primary day-to-day contact for all internal travel requests for all travelers for North America
• Books travel reservations for airline, car rental, and hotel, as directed within the organization's Global TravelPolicy
• Coordinates, without limitation, pre-payment for direct bill on car rental and virtual card payment for hotel asrequested
• Assists travelers with flight changes, delays, cancellations, refunds, and accommodations on travel disruptions asneeded
• Books meeting rooms/breakfast/lunch/dinner as needed
• Files expense reports

Qualifications

Education

• High SchoolDiplomaor General Education Degree (GED) Required

Work Experience

• 3-5 years corporate travel experience Required

Knowledge, Skills, and Abilities

• Excellent organizational skills, attention to detail, and ability to bring projects to completion
• Self-motivated, determined, and able to work under own initiative, thinking outside the box
• Balance multiple tasks and effectively prioritize workload in a fast-paced environment
• Willingness to learn and become proficient in multiple processes and procedures
• Collaborative style with strong people skills
• High level of diplomacy and tact, ensuring confidentiality of information when required
• Excellent written and verbal communication, with an emphasis on clear, concise, and effectiveemails
• Strong computer skills that include Concur, Excel, Microsoft Word, Outlook, Office, and PowerPoint
• Working knowledge of customer service tracking platforms such as ServiceNow