Travel Consultant (Multilingual)

Company Description

Best & Less Travel
We are in the business for more than 25 years with huge customer base and we are growing. We sell all the leading brand travel products along with customised itineraries to our clients' requirements.

Job Description

We are looking for a full-time Travel Consultants. Your previous travel consulting experience and excellent travel product knowledge will be well rewarded. You will have good exposure to preparing travel itineraries along with knowledge of airfares & ticketing which will assist you in providing superior customer service.

Responsibilities and Duties

• Determine clients' requirement for travel and advise itineraries based on best routes and cost.
• Make and confirm reservations using GDS
• Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.
• Interpret fare rules and advise fare rules and conditions to clients
• Collects payments and issues clients' receipt, relevant documentation, tickets for travel.
• Advise schedule changes to clients in timely manner
• Follow internal workflows using CRM and mid-office applications
• Make follow-ups and convince clients
• Be professional, and positive in handling clients.

Competencies Requirement:

• Required minimum of two years of experience as a Travel Consultant
• Knowledge of Indian Regional language Required ,preferably Bengali, Kannada, Malayalam, Marathi, Tamil or Telugu
• Must be proficient in GDS
• Must be computer literate, familiarity with Microsoft Office or Google Docs
• Should be familiar with any CRM
• Must have good communication skills and Customer Service skills
• Willingness and ability to learn

Qualifications

• ​​​​​Graduate in any discipline
• IATA Qualification or Equivalent along with Industry Experience.

Additional Information

Benefits

• Salary Package - Best of Industry
• Incentives
• Provident Fund
• Generous leave entitlements

Job Type: Full-time