Travel & Customer Service Coordinator (Hungary)

Please note: This is a contract-position. It is part-time, 2-20 hours per week, and is paid on an hourly basis. The hours are not guaranteed.

Essential Duties: 

• Key contact for trial participants regarding ground transportation, air travel and hotel accommodations
• Manages travel and transportation budget for trial participants
• Participates in discussions with vendors and internal team members regarding trial participant requirements
• Supports hospital or clinical staff relating to trial participant enrollments and visit schedules
• Promptly responds to all inquiries of the trial participants and hospital/clinical staff
• Contributes to managing projects to profitable level through efficient work process

Experience/Qualifications: 

• Bachelor’s Degree or equivalent work experience
• Minimum 2 years of travel industry and/or customer service experience required
• Excellent working knowledge of Microsoft Suite
• Knowledge of Smartsheet and SharePoint preferred
• Bilingual required: Hungarian - English
• Other languages preferred

Working Conditions: 

• Work environment is from a home office with personal computer and telephone  
• The position requires flexible work hours, both traditional and non-traditional