Travel & Expense Manager - Remote

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The Travel & Expense Manager supervises and coordinates responsibilities of the Travel & Expense Team. This team ensures that all consultants are reimbursed correctly, in accordance with organizational policies and procedures, and in compliance with customer requirements. This role also provides comprehensive support related to Nordic's global travel program.

The Travel & Expense Manager will have the following key responsibilities which include, but are not limited to:

• Overseeing all aspects of Nordic's travel program:
  • Managing relationships with travel agencies and vendors including negotiating rates with travel service providers
  • Developing and monitoring strategic policies and programs for corporate travel
  • Participating in selecting vendors and system implementations
  • Administering global travel program
  • Maintaining online travel booking tool updates
• Managing employee expense reimbursement process
• Administering company credit cards
• Communicating company-wide initiatives related to travel and expense policies
• Overseeing and streamlining processes within the Travel & Expense area including developing a working knowledge of all functional areas that impact travel and reimbursement processes
• Leading and developing staff through collaborative goal setting, identification of strengths and opportunities, providing feedback on individual performance, and providing coaching and guidance
• Monitoring work product of team members to ensure accuracy; taking corrective actions as necessary, including coaching, and making recommendation as to termination or re-assignment
• Performing the same duties of the Travel & Expense Specialist as necessary for any employee absences, as well as ensuring departmental team goals are met. These duties include, but are not limited to: expense entry, reviewing expense reports, travel program administration
• Interceding, when necessary, to resolve any employee travel and reimbursement concerns
• Working on business operations projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary

Skills and Experience

• Bachelor's degree or equivalent experience in Business/Finance/Corporate Travel
• Experience with corporate travel and expense reimbursement systems
• Preferred experience managing a global travel program
• Procurement experience beneficial
• At least five years of work in a professional setting
• Demonstrated experience in working successfully in a customer-oriented environment
• Strong attention to detail and accuracy
• Ability to efficiently and effectively solve problems
• Excellent communication skills, written and verbal
• Ability to work well in a team environment as well as independently
• Aptitude in handling a large array of duties associated with managing a department
• Proficiency in Microsoft Office products, including spreadsheets and document preparation
• Experience managing relationships with vendors
• Negotiation skills

Additional Details

• Travel up to 5% of the time
• Remote position