Travel Team Intern - Summer 2023

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

Rocket Central is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we'll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you'll need to succeed, no matter what stage you're at in your career. You'll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.

Apply today to see all that Rocket Central has to offer!

Preferred Qualifications

• Experience in the hospitality industry
• High school diploma required; some college preferred
• Comfort with using technology, particularly in the Microsoft Office suite
• Professional, positive, and friendly demeanor
• Strong written and verbal communication skills
• Strong attention to detail

Job Summary

As a Travel Team Intern, you'll get the opportunity to be an integral part of our Events team. We are equal parts innovation and execution, building and leveraging relationships to produce outstanding results. In this role, you'll be dedicated to providing exceptional experiences for our clients that meet objectives and impress travelers. The goal is a world-class experience every time.

Responsibilities

• Manage team member(TM) activations on our online booking tool
• Handle reservation requests in external hotel room blocks, and manage the tracking of these reservations
• Assist with booking air, hotel and car reservations for team members' business travel
• Assist team members who email with questions or issues surrounding business travel
• Assist with registering TMs for conferences and booking the corresponding travel
• Assist with paying for hotel rooms using our virtual payment portal and communicating directly with the hotel and team members
• Assist with reconciling hotel charges by collecting hotel folios
• Assist with large-scale group travel
• Take notes during meetings and provide recaps

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine's Companies That Care List in 2022 and recognized as #7 on Fortune's list of the 100 Best Companies to Work For in 2022.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.