Treasury Management Implementation Specialist

Your potential. Your opportunity.

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we're 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Description:

• Reporting to the Client Implementation Manager the employee will be responsible for timely coordination of implementing product set-up and maintenance requests on behalf of the bank commercial customers.
• Employee must adhere to established department procedures and meet established service levels.
• Working under general supervision employee will receive, review, and implement product set-up.
• Additionally, provide responsive support to address and resolve service issues related to treasury management services
• Strong technical aptitude and 2+ years of treasury management experience (preferred) and/or banking experience.
• A thorough knowledge of treasury management products and services.
• Good verbal and written skills.
• Strong reasoning and analytical skills.
• Candidate must be able to communicate clearly with all levels of bank.
• Ability to organize and coordinate multiple assignments and follow through to completion.
• Must be able to work under minimal supervision and work well under deadlines.
• Ability to work well with product management to resolve issues and problems.
• Must be able to work a flexible schedule.

Major Responsibilities:

• Implementation Management: Receive and track incoming treasury management services customer requests.
• Review customer requests and documentation for completeness.
• Rectify any discrepancies within the paperwork or document deficiencies by working with Treasury Management
• Escalate implementation delays and missed SLA as appropriate.
• Provide support for special/complex customer implementations.
• Refer unresolved issues to appropriate Business Partners or escalate to management and track until resolved.
• Participate in projects
• Risk and Compliance:
  - Adhere to the Bank risk vision and risk management policies and programs.
  - Address risk (including but not limited to those associated with Bank Secrecy Act, anti-money laundering, consumer compliance, fair lending, fiduciary responsibilities, and privacy).
• Demonstrate Culture Principles -Client Centric, People Focused, Listen Up. Speak Up., Innovate & Simplify, and Own & Execute

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

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