Treasury Management Technical Services Specialist-Houston, TX: Hybrid

At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank, here you grow.

Amegy Bank, an affiliate of Zions Bancorporation has an opportunity for a Treasury Management Implementation Specialisst out of our Houston, TX location. The schedule will be Monday-Friday, 9:00 AM-6:00 PM. This position has the opportunity to work in a hybrid setting. If you are ready to move your career forward, read on.

What will your day look like? You will be:

• Responsible to provide level 1 and 2 technical support and training for new & existing clients or users on the multiple Treasury Management products including Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements, and other products.
• Training includes the introduction of the TM Knowledge Center to users and may require resolution of hardware/software compatibility issues.
• Provides exceptional customer service to Treasury Management clients by assisting with complex technical issues related to installations and use of software for specific bank products.
• Identifies, investigates, and proposes solutions to technical issues.
• Works toward a resolution to root causes to prevent recurring issues.
• Responsible for cross-affiliate support of complex client enrollments as assigned and for coordinating file testing and transmission setups.
• Keeps abreast of technology upgrades and product enhancements.
• Adhere to Bank policies and procedures.
• May assist with special projects as required as well as take on other duties as assigned.

Who should apply?

We want someone who has:

• High School diploma or equivalent and 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience.
• A combination of education and experience may meet job requirements.
• Working knowledge of banking, treasury and cash management products, application software, networks, PCs, LAN's, terminals, and telephones.
• Good customer service, problem solving, analysis and communication skills, both verbal and written.
• Ability to train clients on Treasury Management products and systems. Ability to identify and resolve technical issues.
• Must be detail oriented.
• Good client relationship skills.