Treatment and Network Details Administrator (Part-Time)

About the job
The Opportunity
The Treatment and Network Details Administrator works side by side with our Treatment and Network Details Specialists and training and implementation team to review deliverables and configure the system for each new practice during the pre-implementation process. Post implementation, TNDAs maintain the treatment offerings in the database, prepare for routine treatment details reviews and aid with training as necessary as well as serve as an escalation point for internal and external insurance-related questions.
What You Will Do

• Review and organize deliverables with practices during pre-implementation process
• Work directly with the Treatment and Network Details Specialists to enter practice details including treatment fees into OrthoFi
• Basic practice service offering and fee interpretation
• Determine OrthoFi configuration maintenance and process needs for practice users to simply build treatment plans, fee presentations, service contracts and accurate claim submission forms.
• Communicate directly via email with OrthoFi practices to clarify and confirm update requests and offer routine tool and process reviews.
• Assist in issue resolution for internal support tickets assigned to the Treatment and Network Details Team

The Skill Set

• Excellent communication skills to effectively interact in person, by phone or email is required
• Professionalism and poise is a must
• Excellent work planning and analytical skills is a must
• Strong work ethic and self direction is a must
• Ability to comfortably adjust to a flexible schedule and evolving user interface
• Excellent computer skills, including excel
• Keen attention to detail
• Adeptness with prioritization and time management
• A strong desire to make an impact on the orthodontic community
• In-depth knowledge of dental insurance, network participation, benefits calculations and insurance billing cycle workflows
• Understanding of orthodontic procedures, current technologies, aesthetic options and appliances
• Acute OrthoFi system and philosophy awareness

What's in it for you...

• Supportive culture with one-of-a-kind growth and development opportunities
• Option to work from home or in the office
• Company and team outings
• Peer-to-peer recognition program
• Company sponsored premium subscription to the Calm app
• Vendor discounts

Compensation: $20 - $25/hour (part time considered 20 - 25 hour per week)
**Please note that the above compensation information is a good faith estimate and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.**
Work Authorization: You must be authorized to work for any employer in the US.
Who We Are
OrthoFi is an innovative, tech-enabled solution that helps Orthodontists start more patients and give them more time to provide great quality care. With the recent acquisition of OrthoBanc, OrthoFi is now the US orthodontic industry leader in practice financial management, working with over 2,000 practices in the US. Collectively with OrthoBanc, OrthoFi has helped over 3.2 million patients access quality, affordable Orthodontic care. Our combination of cutting-edge Patient Acquisition software and robust Revenue Cycle Management solutions helps practices grow by over 13% YOY and manages patient and insurance billing and collections with exceptional collection results that exceed industry standards. The company has about 300 employees, with offices in Denver CO and Chattanooga TN.
In the OrthoFi community, members are valued for who they are, supported no matter where they are, and motivated to excel personally and professionally. People who join our community are self-starters and love a challenge! We're looking for passion-driven, dynamic individuals that are excited about a fast-paced and fun environment. Our team enjoys the opportunity to impact people's lives and help to create more smiles every day.
We pride ourselves in our culture as a people-first organization, demonstrated through recent achievements of being ranked in Built in Colorado's list of Top 100 Digital Companies in Colorado. We were also recognized by the Denver Business Journal as one of Denver's fastest growing companies and ranked on the Inc 5000 list of fastest growing private companies in the US multiple years in a row!
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Top skills for this role
Build these skills listed on the job description or by the job poster.
SAP Controlling (CO)
Analytical Skills
Computer Literacy
Service-Level Agreements (SLA)
Employee Benefits
Insurance Billing
User Experience (UX)
Planning
Financial Management
Treatment Planning
Employer-provided
Pay range in Denver, CO
Exact compensation may vary based on skills, experience and location
Base pay range
$20.00/hr - $25.00/hr