Trendyol Express - Seller Management Professionals (Ankara) at Trendyol - Ankara

Compensation

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Job description

Team: First Mile Operations - Office

About the Team

Trendyol Express is the next-generation, global delivery platform that prioritizes customers, leveraging cutting-edge technology, flexible operational infrastructure, and a dedicated, strong team. With a fast-paced and collaborative culture, we overcome challenges through data, agility, and teamwork. As we expand across regions, we set new standards in logistics — delivering impact at every step.

About the Role

As a Seller Management Professional, you will be responsible for gaining new sellers and maintaining sustainable relationships with existing vendors through regular visits. You will report seller interactions, improve shipment quality through action plans with relevant teams and share service updates and feedback with your seller portfolio. The role requires close coordination with planning and fleet teams to meet vendor expectations, ensuring compliance with corporate, legal, and best-practice standards. You will monitor operational parameters, drive efficiency in line with targets, support team motivation and development, and follow sector trends and best practices.

Responsibilities

Gaining new sellers within the region

To ensure sustainability by making planned and regular visits to existing vendors

Reporting visits made

Generating ideas to improve shipment quality for sellers and action planning with relevant teams

Developments in line with the services offered and transferring their feedback to the vendors in the portfolio

Comply with best practices and the highest standards and ensure that these standards are continually achieved, reviewed and improved

Ability to meet vendor expectations by coordinating with teams such as planning and fleet

Ensuring that all aspects of the department operate within defined corporate and legal requirements

Controlling all parameter issues within the operational process

Ensuring the operation of the operation according to planned targets and increasing efficiency

Maintaining team motivation and supporting the team's competencies will follow sectoral trends, sector practices and activities

Expected Qualifications

Graduates of universities, preferably in business administration, economics, engineering and logistics departments

At least 3 years of experience in the sales and/or logistics industry

Experienced in sales and operations management and prone to team work

Able to use Ms office programs well

High persuasion skills, strong planning and organizational skills

Strong written and verbal communication, solution oriented

Experienced in customer/business partner experience, information technology, project management

Able to think analytically, provide solutions and have strong reporting skills

It will serve new and existing sellers in the field with a customer-oriented service approach

Goal and result oriented, able to demonstrate his/her contribution with data

Having a driver's B license and being able to actively