Triage Engineer

Galaxy · Brooklyn NY

Company

Galaxy

Location

Brooklyn NY

Type

Full Time

Job Description

Who We Are:

At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across multiple synergistic business lines: Trading, Asset Management (passive and active strategies), Principal Investments,  Investment Banking Services, and Mining. Galaxy’s CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with offices in Chicago, London, Amsterdam, Tokyo, Hong Kong, the Cayman Islands (registered office), and New Jersey.

Additional information about the Company's businesses and products is available on www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

  • Seek Excellence.
  • Be Selective To Be Effective.
  • Be Highly Aligned, Loosely Coupled.
  • Disagree Transparently.
  • Encourage Independent Decision-Making.
  • Build Dream Teams.

Who You Are:

Galaxy is looking for a candidate with Infrastructure, Application Support, and Network Support experience to join the Triage team. You will be the backbone to our investment teams, supporting oversight for all incidents and issues. You are an innate problem solver, who will be critical to maintaining Galaxy’s success and concord.

What You’ll Do:

  • Provide support to Galaxy’s trading environments, utilizing tools like Slack, Jira, and Blameless. You will be a first responder to incidents and issues raised by various Galaxy teams.
  • Escalate incidents/issues in a timely manner.
  • Document incidents to later create:
    • Knowledge base for different environments and components
    • SOP for incident resolution
    • Reports on all incidents and different categories
  • Continuously enhance skill set and work across teams in support of company functions.

What We’re Looking For:

  • 2+ years of application support experience
  • 2+ years of Linux administration experience
  • 2+ years of experience using Python/Shell
  • 2+ years of experience working with AWS Cloud infrastructure
  • Excellent written/oral communication skills
  • Basic knowledge of CI/CD and common tools
  • Basic knowledge of networking/network infra
  • Basic knowledge of Datacenter/Co-location facilities
  • Willing to cover on call shifts, including holidays when necessary
  • Ability to operate efficiently during outage situations to restore service in prompt fashion
  • Ability to take on roles and tasks outside of basic requirements

Bonus Points:

  • Ubuntu experience
  • Basic knowledge of FIX protocol
  • Basic knowledge of Github
  • Trading application support experience

What We Offer:

  • Competitive compensation
  • Hybrid/Flexible Working Arrangements
  • Flexible Time Off (paid)
  • 3% 401(k) company contribution
  • Company-paid health insurance for employees, partners, and other dependents
  • Generous paid Parental Leave
  • Opportunities to learn about the Crypto industry
  • Free daily snacks and weekly lunches
  • Smart, entrepreneurial, and fun colleagues
  • Annual charitable giving match
  • Employee Resource Groups
  • Free virtual coaching and counseling sessions through Ginger

Apply now and join us on our mission to engineer a new economic paradigm.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact [email protected]. 

Apply Now

Date Posted

10/05/2022

Views

7

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Software Engineer - Python - Vatic Investments

Views in the last 30 days - 7

Vatic Investments is looking for a Python Software Engineer to work on algorithmic trading systems The role requires expertise in C Python and Linux a...

View Details

Senior DevOps Engineer - 3Red Partners

Views in the last 30 days - 0

3Red Partners LLC is seeking a Senior DevOps Engineer to join their team The company offers competitive benefits excellent worklife balance and opport...

View Details

Senior Mobile Engineer - Viam

Views in the last 30 days - 13

Viam is a robotics platform that makes it easy to turn great ideas into productionready robots The company is looking for a Mobile Engineer to build c...

View Details

Software Engineer - Viam

Views in the last 30 days - 14

Viam is a robotics platform that makes it easy to turn great ideas into productionready robots It offers a modern architecture easy developer APIs clo...

View Details

Software Engineer, SDK/NetCode - Viam

Views in the last 30 days - 11

Viam is a robotics platform that makes it easy to turn great ideas into productionready robots The company is looking for engineers to build software ...

View Details

Sr. Manager/Associate Director, Program Management - Volastra Therapeutics

Views in the last 30 days - 11

Volastra Therapeutics is a biotechnology company dedicated to discovering and developing treatments for patients with cancer They have raised funding ...

View Details