UC/VOIP Administrator

Mantis Security is a leading specialty firm of high caliber talent who specialize in Cyber Operations, Cyber Defense, Information Assurance, Software Development, DevSecOps, Security Engineering, and Cloud Engineering. We enable and protect our nation's most important IT assets and invest in the long-term career development of every employee! We are currently looking for the next UC/VOIP Administrator to join our team of experts!

Job Details:

• Provide a high level of technical understanding for problem solving and troubleshooting
• Interact with hardware and software vendors to address issues when necessary
• Use escalation standards and personal judgment to ensure timely resolution of problems
• Provide training and support to employees when necessary
• Resolve escalated trouble tickets from Service Desk
• Work on-call shift rotations with other members of the department
• Deploy and troubleshoot VOIP equipment such as Cisco UC equipment
• Deploy and troubleshoot VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)

Requirements:

• Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree
• Minimum two (2) years of relevant experience in addition to education level
• Must possess current DoD 8570 IAT II and CCNA (or equivalent) certifications
• Experience working in a DoD or IC environment desired
• Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph

We believe that our strength is in our employees. We offer employees the chance to work with great people on projects of high importance and are committed to providing the best culture that foster’s technical innovation and personal growth. To help our staff achieve a productive work-life balance, we offer a full range of highly competitive benefits for our employees and their families. For more information visit our website at https://www.mantissecurity.com