Underwriting Strategy, Operations and Analytics Consultant

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate's Guide .
Job Summary
Join an entrepreneurial team of professionals who provide critical support to three specialty underwriting business units (Healthcare, Financial Lines and Affinity Programs) focusing on three key areas: data-driven analytics, operations and strategy. Functions of this role include driving strategic initiatives in support of key priorities, partnering with operational leaders to create efficiencies by streamlining underwriting processes and procedures, building comprehensive portfolio management dashboards and datasets for various stakeholders (underwriters, senior leadership team, etc.), establishing metrics, and providing insightful data analyses in support of underwriting team needs. A successful candidate will have strong communication, presentation and analytical skills, with excellent business acumen and the ability to manage competing priorities in order to ensure delivery of high-quality outputs and make impactful data-driven, strategic recommendations.
**The level of this role may be adjusted for a candidate with a higher level of expertise.**
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Helps facilitate execution of underwriting strategy and initiatives to ensure key priorities are achieved (incl. building project plans, tracking execution, maintaining communication with project teams, meeting management, notes taking, slide deck preparation for the project team meetings)
In collaboration with responsible stakeholders, helps drive efficiency across underwriting processes and procedures to address the needs of underwriters and meet the demands of CNA insureds and distribution partners (e.g. reviewing and updating underwriting applications, guidelines, playbooks, job aids, letters of authority, etc.)
Works with various data sources to create moderately complex dashboards for the purpose of quantifying the performance of the business area and evaluating operational changes (including production, flow, profitability metrics). Reports findings and make recommendations to management (e.g. responding to data request from management, identifying the right source of data, pulling the data, conducting analysis and presenting to management for discussion)
Interprets data and identifies relevant analyses, monitors trends over time and provides actionable insights that support the active management of the business area.
Builds datasets, constructs data visualizations/dashboards and prepares reports for underwriters and leadership.
Determines possible solutions using technical experience, judgment, and precedents.
Identifies opportunities to leverage new IT solutions, systems and tools in support of analytics and reporting objectives.
Collaborates, as needed, with business partners in Distribution, Legal, Risk Control, Actuarial, Claims, Operations and Compliance.
Receives a moderate level of guidance and direction; provides informal guidance to new team members.
Responds to and fulfills ad hoc data requests in support of underwriting teams and leadership.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or AVP.
Skills, Knowledge & Abilities
Solid knowledge of core functions of an insurance company, general insurance, financial and economic concepts. Solid project management skills and strong organizational skills with the ability to prioritize and manage work deliverables/projects effectively. Solid Power Point and Excel skills are required. Solid knowledge of data visualization applications such as Tableau, Thoughtspot, Qlik, etc. Familiarity with core underwriting and policy production systems like Salesforce, EPC and similar. Strong attention to detail, analytical and problem solving skills with ability to effectively resolve moderately complex situations and issues. Strong interpersonal, communication, and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. Ability to work independently, as well as in a team, manage time and resources to accomplish multiple tasks, manage competing priorities, and meet deadlines. Ability to exercise independent judgment and make critical business decisions effectively within scope of authority based on data analyses and insights. Ability to adapt to change and value diverse opinions and ideas.
Education & Experience
1. Bachelor's Degree in Business, Economics, Mathematics, Finance, Statistics, or related field.
2. Typically a minimum of four years of related work experience
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .