Universal/Personal Banker

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Under direct supervision, the Universal/Personal Banker will be responsible for coordinating the account administration for Banking clients; respond to client inquiries, produce reports and oversee transaction processing. The Universal/Personal Banker will coordinate with the Operations Servicing Team. Bilingual Spanish is a plus.

The is a Hybrid role. We have a balanced hybrid working model to ensure you get the flexibility you need and the successful candidate will spend their time between working in the office and working from home.

Key responsibilities include:

1. Coordinates with Operations Servicing Team to execute daily client transaction activity and transaction processing including fees, payments and borrowing

2. Handles inquiry resolution

3. Requests and ensures systems information is up-to-date

4. Communicating with clients and other internal and external partners

5. Coordinates with the Operations Servicing Team on deposit related transaction processing including account opening, exception clearing, overdrafts, etc.

6. Develops clear understanding of clients' needs behind service requests and communicates to service partners. Obtains appropriate information from partners and clients to facilitate service changes or transactions

7. Communicates with clients regularly to inform them of account set-up or status, past due loans, document requests or other information

The successful candidate will benefit from having:

• 3+ years' experience, or equivalent, in financial services with client servicing background

• Knowledge of banking products (deposit and loan accounts) and services is required.

• Analytical, problem solving, and organizational skills are required

• Bilingual Spanish is a plus

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

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We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.