Upgrade Project Manager

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We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don’t just build technology. We build hope.

How would you like to play a key role in transforming our software through effective project management and customer collaboration?

Elekta is seeking a dedicated and skilled Upgrade Project Manager for the M.U.tation project to lead our software upgrade program. In this critical role, you will be responsible for coordinating efforts both internally and externally, ensuring seamless communication and collaboration among team members and stakeholders. Your exceptional interpersonal skills and commitment to customer satisfaction will be essential as you navigate the complexities of this project.

A proactive, self-motivated approach to maintaining and updating your technical expertise is vital. You will anticipate potential challenges and address specific needs in various situations, ensuring that communication flows smoothly across all channels. Regular updates and reports—weekly, monthly, and quarterly—will be a key aspect of your responsibilities.

If you are ready to take on this dynamic role and contribute to the success of the M.U.tation project, we invite you to apply.

What you’ll do at Elekta

Your responsibilities will be (but not limited to):

• Coordinate upgrades with the clusters/regions

• Verify customer eligibility

• Verify customer’s hardware and beam models compatibility

• If needed, communicate with the stakeholders for hardware replacement

• Ensure the quality of the training for the third party and upgraders

• Ensure the excellent quality of the upgrades

• Ensure the communication with the customers all around the world

• Liaise with E&T department to schedule customer training (based on different versions)

• Provide clear and sustainable reports (weekly, monthly and quarterly)

• Hold kick off meetings with customers and/or distributors remotely or onsite

• Ensuring that the customer is fully aware of the implications of any upgrade work being undertaken before - that work commences. Provide and maintain all documentation required to support a software upgrade

• Being available as required to take calls from customers, Elekta engineers and Distributors pertaining an Upgrade

• Escalate to management any technical issues that are likely to become significant, including potential issues preventing new software rollouts

• Ensure that at all times, Business Units and distributors are kept updated with progress of any issues being dealt with

The right stuff

• Fluent in at least 1 other European language (French, German, Italian, Spanish).

• Persistent and persuasive behaviour

• Highly self-motivated and strong sense of responsibility

• Good team working skills and collaborative mindset

• Independent and creative thinking

• Follow Elekta’s quality and regulatory and safety policies at all times

• Supporting and promoting Elekta’s image no matter what the circumstances

• Behaving in a professional manner at all times

What you bring

• Excellent verbal and written communication skills

• Excellent skills in reporting

• Excellent sense of organisation

• Good working knowledge of Microsoft Office suite and Visio

• Excellent verbal and written communication skills

• Ability to effectively interact with customers

• Ability to work in a team environment

• Flexible and accommodating approach

• Ability and desire to promote Elekta’s professional image

What you’ll get:

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

• Hybrid work option (you are required to work on location at least 3 days/week)

• Up to 25 paid vacation days (plus bank holidays)

• Holiday Purchase Scheme

• Private Medical Insurance

• Attractive Employer Pension Contribution Package

• Cycle to work scheme

• Life Assurance

• Onsite subsidized restaurant, offering budget-friendly dining

• Love electric (Electric vehicle salary sacrifice scheme)

Hiring process
 

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

Your Elekta contact
 

For questions, please contact the Global Talent Acquisition Partner responsible, Sarah Elmasry, at [email protected]. We do not accept applications through e-mail.

We are an equal opportunity employer

We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.