Upgrade Project Manager

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

Your role:

This dynamic and challenging role, in the healthcare software industry, in an important position within Baxter's Care Communications Care Communications Division. The Upgrade Project Manager (UPM) is a field-based role within the PMO Excellence organization. The UPM is responsible for the planning, coordination, documentation, and execution of upgrade projects to Baxter's Care Communication customer base. Key activities include project planning, resource allocation and coordination, project risk assessment and mitigation, customer communication and internal stakeholder management.

What you will be doing:

• Act with autonomy as the primary point of contact for all client project related needs during an upgrade project
• Project planning & execution
• Utilize project management software, conduct regular meetings, provide agendas and meeting minutes, and create and maintain project plans.
• Adhere to established PMO standards
• Provide strong, proactive, project leadership. Drive follow-ups.
• Manage project scope and deliverables across multiple, concurrent engagements.
• Continually assess and reprioritize defined sequence tasks, within aggressive schedules, through individual effort and coordination of the work of others.
• Track all required project metrics, i.e., customer deliverables.
• Deploy customer specific communication strategy to achieve desired results.
• Resource & vendor management.
• Product expertise
• Meet or exceed established PMO metrics
• Host status meetings.
• Translate technical information from technical, to non-technical resources to meet project requirements
• Occasionally take on other duties as needed and assigned by PMO Excellence leadership
• Customer and stakeholder management
• Proactively identify, communicate, and resolve customer issues.
• Consult with customers and Baxter sales team, clinical, implementation and engineering as needed throughout the project
• Travel 0-20%.

What you need:

• Bachelor's degree, or in healthcare, IT, business, or related industry,
• Minimum of 3+ years of experience in IT project management; preferably with external customer projects.
• History working within customers' IT departments. Ability to discuss networking, virtual server deployments, IT security concerns, remote connectivity, and software deployment methodology.
• Health care environment experience desired.
• PMP or other industry related certification(s) a plus.
• Experience with consultative project management approach.
• Demonstrated success with strategic planning.
• Aptitude for synthesizing broad information into concise actionable plans.
• Recognized leadership abilities with positive and self-motivated attitude.
• Ability to facilitate, manage and motivate large, diverse groups without direct line authority.
• Proven capable of interactions with customer's 'C' level management, and Hillrom senior management.
• Proven ability to successfully communicate critical instruction, both written and verbal.
• Positive and self-motivated attitude and ability to work through complex issues, customer politics, and personalities.
• Technical aptitude, i.e., general understanding of basic networking and server concepts.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $60,000 to $132,000 plus an annual incentive bonus. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law

EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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