US Global Rewards Operations & Experience Program Manager

As part of our recent growth, we are building out our Global Rewards team. This is a great opportunity to take on a new role as a Global Rewards Operations & Experience Program Manager, an integral part of our Global Rewards Operations, Data Intelligence and Experience team. You will work closely with teammates, the broader People team and business leaders to deliver competitive and compelling rewards to support Flexport’s employees around the world with simple, compelling rewards experiences, standardized processes and clear policies, all backed by data.

• Complete in-depth SWOT (or similar) analyses of current rewards programs: conduct research, define current experience, analyze data and identify patterns and opportunities across compensation and benefits programs

• Conduct / evaluate data modeling and cost analysis to produce recommendations to support new initiatives or enhancements to existing plans

• Build / support the creation of and then leverage personas, journey maps, employee lifecycles with specific focus on the impact of rewards

• Evaluate, manage and administer the suite of rewards-related tools used by Flexporters

• Craft policies and processes specific to rewards, including defining key roles and responsibilities within Global Rewards and key partners

• Monitor and manage current and emerging trends in rewards

• Support the benefit renewal process and the annual benefits budget process, building exceptional experiences in these areas for Flexporters 

• Build creative presentations, striking visuals, clear policies and concise processes 

• 2+ years of rewards experience

• Clear and effective communication skills, both verbally and in writing, including ability to develop and deliver compelling presentations, training, communications and visuals

• Experience writing, reviewing or being a key part of crafting policies and processes related to rewards

• Strong attention to detail alongside an ability to see the big picture and think end-to-end

• Previous experience in Compensation & Benefits / Rewards

• Previous experience working with, creating and crafting employee experiences, including journey maps, personas, moments that matter, employee lifecycles, behavioral economics

• Strong aptitude for working and being successful in a virtual and culturally diverse team; working effectively through email, Slack and virtual meetings

• Ability to prioritize duties and responsibilities 

• Curiosity, creativity; big ideas and ability to translate those into realistic opportunities

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.