(US) Senior Manager, Design Researcher - I

Position Summary...
What you'll do...
About the Team:
We're on a mission to create, advocate, and define excellence in the user experience to enhance the lives of the 2.3 million Walmart associates. We build compelling product experiences and services to enrich the entire journey of our associates, whether they are in our home office, stores, and throughout the supply chain. We lead design with research. Understanding the needs of our associates comes first. Designing with deeply understanding of the problem to solve and identifying the business, technical and user requirements is our guiding principle.
As a Sr Manager I on the Design Research team you represent the perspective of our associates to help understand their needs, motivations, and pain points to validate opportunity-based intersection between business strategy, user needs and competitive landscape. Partnering with design, product, and technology leaders, you help transform the omni-channel associate digital experiences. You will oversee a team of researchers and collaborate with partners to recommend generative and evaluative methods to produce high caliber research. You model best practices using data and metrics to ensure team creates a robust insight-driven solutions. A holistic design thinker, you love solving ambiguous challenges and bringing together people from all levels and functions, not just at your own domain, to envision end-to-end experiences.
You'll sweep us off our feet if you have:

• A servant leader mentality
• Experience managing and growing high performing design research team in large enterprises.
• A demonstrated track record owning and leading design research to influence product roadmap and launch new products.
• Exhibit excellent ability to work cross-functionally, garner support to secure resources, and think strategically to create research strategy for complex product areas.
• A maker mindset. You have an extensive research toolkit of generative and evaluative research methods and know how to apply them in a fast-moving organization. You guide your team on how to best address research goals and questions, so your partners don't have to.
• Demonstrated data-inspired research and the ability to translate research data into product priorities and strategic narratives, new business opportunities, within and across different projects and products to inform end-to-end journey.
• Experience crafting and facilitating Design Thinking workshops with your cross-functional teams and with leaders.
• Comfort with ambiguity and ability to motive teams and influence partners.
• Find joy in leading by doing. You inspire, coach, and contribute to our team culture.

You'll make an impact by:

• Crafting a strategic research roadmap that pulls from a broad toolkit of in-person and remote research methods including interviews, un-moderated studies, field studies, participatory design, co-creation, diary studies, surveys, and usability testing.
• Leading your team and working well with others.
• Solving complex problems with curiosity and openness.
• Proactively soliciting and leveraging competitive research, data, and analytics to inform design and business strategy.
• Thinking holistically through the entire ecosystem of end users and competitors.
• Switching gears from deep design thinking to rapid-fire execution.
• Having exceptional communication & presentation skills, both written and verbal.

Perks and Benefits:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Preferred Qualifications:

• Experience designing and launching front-end user experience solutions and back-end complex systems using modern web technologies such as responsive design and iOS and Android design best practices.
• Designing front-end user experience solutions for service-oriented (SOA) architectures.
• Developing user experience solutions with agile methodology, eCommerce, Software Design

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years' experience in market research, business analysis, UX design research, or related area.
Option 2: 6 years' experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
Primary Location...
603 MUNGER AVE STE 400, DALLAS, TX 75202, United States of America