User Experience Internship (Remote or Hybrid)

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Title:  User Experience Intern

Dates:  Summer 2025 – June 2, 2025, to August 8, 2025

Work Location:  Remote or Hybrid

Not open to international students

Early Development Program (EDP)

An internship path focused on delivering a meaningful experience designed to enhance student’s skillsets. With access to hands on experience, mentorship, development sessions/workshops, and more, this pathway cultivates future talent who are exploring their career interests.  Most appropriate for freshman and sophomores.

Job Purpose:
This role is designed to provide hands on experience to acquire knowledge of methods, procedures and standards of the TruStage Digital Experience team within our Enterprise Information Technology Division. Candidates will have the chance to apply what they have learned in a classroom while gaining new skills in a dynamic professional setting.
 

This position will work with a creative, nimble Digital Experience team focused on helping the BXU sales team achieve their strategic goals in a changing world.  No two days are the same and will require flexibility, attention to detail, and self-motivation to solve problems and bring forward solutions. The ideal candidate will have interaction or user experience design course work with a desire to move into a UX/UI design career after graduation.   

Job Responsibilities:
.

• Deliver engaging digital customer experiences by combining innovation, technology, customer insights and business need.
• UI design of e-mails and websites, building prototypes and conducting user experience tests.
• Refining designs to meet customer expectations.
• Practice design thinking and iteratively craft our solutions based on customer research and testing
• Collaborate with customers and help shape the ideal end-user experience
• Hands-on creative problem solving
• Produce design deliverables that communicate design solutions and facilitate discussion using Information architecture, wireframing, storyboarding, visualization, prototyping, sketching, surveying, user research, personas, user testing
   

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Working towards a relevant degree or equivalent work experience
• Strong analytical, critical thinking, problem-solving and decision-making skills
• Demonstrated interpersonal and customer service skills
• Excellent communications skills
• Intellectual curiosity and the desire to learn

Preferred Experience:

• Must be currently enrolled in an undergrad program working towards a bachelor’s degree.
• Strong computer (Adobe Creative Cloud; Sketch; Axure; or equivalent), analytical, critical thinking, problem solving and decision-making skills.
• Embrace feedback and have a desire for continuous iteration and improvement
• Excellent written and verbal communications skills are a must as well as intellectual curiosity and the desire to learn.
• Honesty, integrity, professionalism and confidentiality are required.
• Must be able to think, act, and prioritize in a pressured, fast-paced environment.
• Excellent organizational and time-management skills.

If you’re ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume.  Applications received without this information may be removed from consideration.

Compensation may vary based on level of relevant experience, year in school and number of previous internships.

Base Salary Range:

$18.00 - $28.00

At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. Eligible employees may also enroll in medical coverage, employee assistance program, and the 401k plan.  Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.