User Experience Researcher

The role: 

• The User Experience Researcher will work with our users to better understand teachers' and students' interactions and behaviors on Newsela.
• You will conduct qualitative and quantitative research to inform and evaluate current and new features, products, and experiences. 
• Additionally, you will evaluate the competitive landscape, existing customer journeys, and user goals to understand the needs of our users and inform product roadmap.

Why you’ll love this role:

• As a member of our growing Design team, you will have the opportunity to join a team that conducts UX research to understand how to improve the user experience of teachers, students, and admins.
• You will also gain exposure to collaborating with cross-functional teams, such as learning, and product marketing.
• You’ll also have the opportunity to share your research with different teams and evangelize the role of UX research.
• You will directly impact the design of a better user experience for our users, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.

Why you’re a great fit:

• You have 3+ years of experience in testing experience and survey design, and you have proven knowledge of qualitative and quantitative research methodologies and tools, with experience implementing them. 
• You have demonstrated success in empathizing deeply with users and fiercely advocate from their perspective. 
• You are able to leverage your collaboration with other researchers, designers, product managers, and marketing to ensure research you deliver is integrated into every aspect of the product and provides a holistic view of our users.
• You can synthesize multiple inputs (reporting data, metrics, qualitative, and quantitative insights) to arrive at recommendations that deliver user-focused outcomes for the team.
• You have experience integrating user research into product design practices.
• You also have exceptional communication and storytelling skills, constant attention to detail, a positive attitude, an open mind, and a passion for teamwork and collaboration.
• You have a portfolio of work samples focused on UX Research and Testing.

Base compensation range: $95,000 - $110,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience.