UX Data Analyst

Foxit Software · Other US Location

Company

Foxit Software

Location

Other US Location

Type

Full Time

Job Description

An UX Data Analyst is needed to thoroughly study the users’ needs and data to improve the overall experience of Foxit's PDF Software and increase customer satisfaction. 


About The Role:

This role is part of our UAT Group. This group is responsible for continuously looking into ways to: improve the product’s usability, reduce user errors by interviewing numerous internal and external users, collecting/analyzing user data, and assisting in decision making with data-driven UX findings.

 

Responsibilities:

-Write and execute UAT test plans for UX user interview sessions. 

-Recruit users and follow test plan to execute UX interview sessions 

-Gather user feedback, translates requirements into a product, and trains end-users on application operation

-Write professional data-based UAT report and review with stakeholders. 

-Follow up and Coordinate with multiple teams to understand requirements and get issues addressed

 -Practices improving overall product quality

 -Work with complex data sets to solve challenging problems using different analytical and statistical approaches

-Apply technical expertise with quantitative analysis, experimentation, data mining, and the presentation of data to develop strategies for our PDF Software products 

-Identify and measure success of product efforts through goal setting, forecasting, and monitoring of key product metrics to understand trends

-Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations

-Partner with Product, Engineering, and cross-functional teams to inform, influence, support, and execute product strategy and investment decisions

 

What You'll Need:

-Experience testing Software

-Experience writing and executing test plans

-Experience documenting technical requirements

-Knowledge of testing methodologies

-Attention to detail and organization

-Comfortable working on multiple projects simultaneously

-Comfortable working with diverse stakeholders

-Courage to champion the user perspective and the quality of the project

-Knowledge of and experience in PDF Editing Software

-A minimum of 2 years of work experience in data analytics 

-Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience



Salary range for CA is $66,000 to $82,000 plus a discretionary bonus.

 

Foxit Software Inc. offers a comprehensive benefits package including 401(k) plus company match, paid holidays, PTO, sick days, medical, dental, vision, FSA, EAP, Life/AD&D, LTD, and voluntary life insurance.


Please note that our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.


Foxit is a progressive, open-minded meritocracy. What you’re capable of matters, the rest doesn’t. (We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.) 



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Date Posted

08/21/2024

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