UX Design Lead

Right Networks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. More than 10,000 accounting firms and 60,000 SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

As a Lead User Experience Designer, you have a passion for creating simple, elegant, consistent, easy-to-use experiences. You will be responsible for owning key strategic design initiatives for the Software Products Group at Right Networks. This role will oversee a small team of designers with the goal of taking a customer first approach to both new product development and delivery, fundamentally changing the way we think about and implement design.

This is a remote work position.

Responsibilities

• Provide leadership, direction, and mentorship for a team of UX Designers
• Manage and maximize resource allocation toward key design initiatives
• Deliver a UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger vision over time
• Deliver user flows, wireframes, prototypes and mockups, design patterns, user interface specifications, user journeys, personas, scenarios, low and high-fidelity prototypes, etc. to communicate interaction and design ideas
• Identify and solve user and business problems through creative, design-led solutions
• Partner with internal cross- functional partners (design, product, engineering, research, project management) to execute design strategy, ideation, and implementation
• Drive Customer and Employee interaction for feature and design validation
• Drive collaborative design sessions according to our team priority list
• Think strategically, execute methodically, and act decisively
• Evaluate, understand, and implement modern UX principles and toolset
• Manage external design partners and contractors

Requirements

• Bachelor's or master’s degree in design, visual design, psychology, business, human-computer interaction (HCI), related field or equivalent professional experience preferred
• 4+ years of experience as a user experience designer, interaction designer, information architect, or similar role
• Excellent communication, presentation & interpersonal; the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization
• Can provide an online portfolio or samples of work demonstrating experience creating user-centered design solutions
• Previous experience managing teams preferred
• Experience working in Agile development process preferred
• High level of proficiency working in Figma required
• Experience working with design agencies preferred
• Experience working in Jira and Confluence preferred

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off. We are proud to be an Equal Opportunity Employer!