UX Designer

At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. 
We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day. 
If you’re a forward-thinker looking for the great next step in your career within an innovative and collaborative environment, Board is the right workplace for you! 
We are looking for a UX Designer who will be part of the Board Professional Services team with the specific role to define UX Board Best Practices and templates AND support customers in the field to turn our software into easy-to-use products for our clients.
UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with BI and CPM applications, we’d like to meet you. 
Responsibilities:

• Create user-centered dashboard designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and capabilities of Board.
• Create UX mockups and prototypes that clearly show how applications work and look like.
• Illustrate design concepts, use sitemaps, process flows, and storyboards.
• Identify and troubleshoot UX problems (e.g. responsiveness and performance)
• Collaborate with CS teams to propose and apply layout adjustments based on user feedback
• Define/adhere to style standards on fonts, colors and images
• Involvement in the process, from gathering requirements, through the completion of implementation, according to the project’s needs 
• Assist the Board Pre-sales Team during the preparation of a Proof of Concept (POC) and product demonstrations
• Acquire and maintain deep product knowledge and skills 

Detailed Work Breakdown:

• Collaborate with CS teams, customer and partner input to create/define original and unique graphic designs and templates – create Board Best Practice UX design principles
• Collaborate with R&D and Product Management teams to identify future UX enhancements 
• Gather and evaluate user requirements in collaboration with product managers and engineers
• Examine previous design feedback and briefs for new projects, and collaborate with the team.
• Identify and resolve UX issues.
• Analyze questionnaire responses, field studies, interviews, and so on. They are in charge of figuring out how to understand the users.
• Use the insights as input for design decisions.
• Propose the user experience and interface with the user's needs in mind.
• Conduct observational research by observing the interactions of sample users with the product.
• Attend design and business strategy meetings and presentations.
• Use storyboards, process flows, and sitemaps to illustrate design concepts
• Prepare rough draughts and present to internal teams and key stakeholders.
• Works operatively on project activities
• Supports marketing in initiatives like events, conferences, job fairs, etc.
• Involved in Whitepaper creation

Requirements:

• A bachelor's degree in design, computer science, or a related field is required.
• Work experience as a UX software designer or in a related role is required.
• Able to work against very tight target dates in a dynamic environment 
• Strong team player with good interpersonal skills and client-facing
• Excellent written and verbal communication skills 
• Critical thinking, decision making, problem solving, and attention to detail 
• Availability to travel