UX Designer II, Product (Memphis, TN or Remote in USA)

At ALSAC you do more than make a living; you make a difference.

Job Description

The UX Designer II drives the experience vision for digital products that enable anyone to effectively support the St. Jude mission in the ways they want. This position enables a shared understanding of the needs, goals and motivations of the users of a product or product-driven journey, driven by collaborative empathy practices, to inform the discovery and design of useful, usable and accessible digital product experiences. Through guiding collaborative and strategic qualitative and quantitative analysis, research, discovery and design-thinking activities within and across product teams, the UX Designer II will propose, prioritize and pilot the most valuable and impactful experiments, driving measurable audience behavior change that delivers on business outcomes. This role requires an individual with a high degree of empathy who possesses strong problem-solving skills, independent self-direction, and an aptitude for team collaboration and open communication.

• Requires a Bachelor's Degree and 3-5 years experience.
• Expert-level experience utilizing interface design tools (such as Figma, Sketch or Adobe XD) to create interface designs spanning from low-fidelity wireframes to high-fidelity prototypes.
• Experience with online collaboration and remote workshopping tools (such as FigJam, Mural or Miro). Solid understanding of Product UX techniques, methods and frameworks such as design thinking,
• Lean UX, Agile UX, Human-Centered design, among others.
• Experience working within an established design system, and knowledge of atomic design preferred.
• Experience utilizing usability testing and user analysis tools such as UserTesting.com, website behavior analysis tools such as HotJar or Lucky Orange.
• Experience crafting useful and relevant UX mapping artifacts such as customer journey maps, sitemaps, ecosystem maps, proto-personas or research-driven personas.
• Experience working within analytics tools such as Adobe Analytics or Google Analytics.
• Knowledge of User Interface principles and Web accessibility standards.
• Working knowledge of web development technologies such as HTML, CSS and Javascript. 

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Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer. 

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.