UX DesignOps

In this role, UX DesignOps will support the UX/UI product design and research practice, applying the right amount of process to drive on-time operations. This position creates the plans, tracks calendars, timelines, and manages team backlogs. You will remove delivery obstacles for the UX team by assisting with tactical issues, scheduling reviews with stakeholders, as well as leadership and communicating status updates.

• As a primary function of this role, UX DesignOps is responsible for creating, developing, and executing project operational plans, ensuring schedules are realistic and goals are achievable. Create & maintain detailed job specs for UX roadmaps & project plans.
• Establish formal processes and standards to capture information to successfully achieve project targets/goals. Ensure UX Design quality, dependencies, integrity, and timeliness.
• Drive the development of UX best practices, establishing reusable design patterns and guidelines. Oversee UX product delivery activities from design concept to development and release - Full Life Cycle. Ensure use of integrated format, i.e. Jira or Airtable, for the project team.
• Serve as a peer mentor, coach, and liaison for key stakeholders. Present project updates and key milestones to leaders, UX & cross-functional teams.
• Solve problems with the responsibility for planning, coordinating, and delivering Product Design cross-workstream activities and teams from multiple internal and external partners.

Basic Qualifications:

Bachelors in Design, Business, Communications, Information Technology or related field with 5 years of software product development, user experience design, team operations, process improvements, project management experience.

Preferred Qualifications:

Executive Communication skills, Familiarity with Jira, Figma, Airtable, UX research, customer research, product management, prototyping, Systems thinking, Design thinking and testing. Use of tools to track, manage and operationalize the UX practice

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].