UX Research Intern

The UX Research (UXR) Team leads critical research efforts at Smartsheet. Our goal is to empower our Product Design partners with the insights they need to make well-informed design decisions. We also use our insights and perspective to support cross-functional product development and alignment. We’re a highly-motivated, detail-oriented group with a passion for products, people, and bigger-picture insights.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

This is a full-time remote internship based in the USA. You will report to a Smartsheet Manager for 12 weeks over the summer months. The rate of pay for this role is $30.00 hourly.

You Will:

• With support from your manager, lead at least one research project in a product area from end to end.
• Support everyday research activities such as writing research plans, recruiting. participants, running sessions, note-taking, and data analysis.
• Present research findings to the product team and key stakeholders including UX designers, product managers, and engineers.
• Learn about the tools and applications UX researchers use.

You Have:

• The qualities of a self-motivated, detail-oriented team player.
• Curiosity about the world of design and product.
• Familiarity with UX research methodologies such as usability testing, interview and surveys.
• Compelling communication and presentation skills.
• This internship requires US work authorization or Legal authorization to work in the United States.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we build an inclusive environment that encourages and supports the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, to set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be creative—join us!