UX Researcher

Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together work the same and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson Blockchain IoT and Security excite you? If so read on!
Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness collaboration and trust – where everyone has a voice? What about all of these? If so then IBM could be your next career challenge. Join us not to do something better but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

Digitization is accelerating the ongoing evolution of business and clouds – public private and hybrid – enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security control and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data no matter where it resides to respond to changing market dynamics.
About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking progressive leadership progressive policy and progressive action. IBMers believe that the application of intelligence reason and science can improve business society and the human condition. Restlessly reinventing since 1911 we are the largest technology and consulting employer in the world with more than 380000 IBMers serving clients in 170 countries.

Your Role and Responsibilities
IBM Software is looking for a UX Research Intern. This intern role will work with one of our IBM Software product teams and will have the following responsibilities:
· Assist in the planning and execution of user experience research including: usability studies interviews competitive evaluations surveys expert heuristic evaluations card sorts tree tests task analyses etc.
· Help prepare data collection materials (e.g. discussion guides) help synthesize user research findings co-create presentations and participate in the general documentation of research techniques and processes.
· Work collaboratively with cross-functional peers on the product team to understand and measure user experience for IBM Software products.
· The ideal candidate will be passionate about working on complex software projects.
. This internship provides a chance to join a well-established group of researchers in a mature organization.

Required Technical and Professional Expertise

• Demonstrated success turning generative and evaluative research insights into design recommendations that align with core business goals
• Experience conducting research throughout the entire product development lifecycle
• Experience working with enterprise software (agile/continuous delivery desired)
• Experience managing projects involving crossfunctional teams

Must be able to create a dendrogram on an etchasketch with their eyes closed

Preferred Technical and Professional Expertise

• Understand modern design thinking and design trends (including responsiveness and accessibility).
• Knowledge in planning & moderating design thinking workshops

Knowledge in enterprise software design and delivery