UX Researcher

Axon · Seattle, WA

Company

Axon

Location

Seattle, WA

Type

Full Time

Job Description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact - #VRforGood
We are working with cutting edge technology and need your help to make it all come together. You will join an interdisciplinary team tackling the biggest challenges in public safety training head-on, including immersive VR based empathy, coping and de-escalation training to help officers engage with the communities they serve, with greater awareness and safety.
Our AR/VR Team
We believe that happy teams make the best products, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind, collaborate together, and have fun. (We get paid for playing VR games together.)
We believe we can only succeed if we deeply understand our customers and get to know them. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. We also work closely with our Axon Community Impact team, along with other community subject experts to create our content and curriculum to reflect the needs of both law enforcement + community.
What the Extended Reality team is working on:

  • Creating meaningful VR training experiences for law enforcement around the country
  • Working with proprietary VR hardware and prototypes for VR law enforcement training
  • Exploring unique VR training content focusing on areas such as empathy for law enforcement and public safety
  • Pushing the limits of what VR can afford for law enforcement training simulators
  • Exploring XR design user interaction, including hand-tracking, haptics, and locomotion for law enforcement training simulators


What You Bring

  • Degree in Human Factors, Human-Computer Interaction, Cognitive Psychology, VR/AR design, User Experience Research, and similar areas of focus.
  • A deep understanding of both generative and evaluative research methods such as: Survey Design, Usability Testing, User Testing(Remote and in Person), Competitive Analysis and Desk Research
  • Knowledge and experience working with virtual reality experiences and technology
  • Commitment to collaboration and relationship building with stakeholders; team members, and users
  • Live and breathe all things research and can’t stop yourself thinking about how research can improve and make an impact in the world.


What You’ll Do

  • Meet with stakeholders to understand goals and identify areas for further exploration and evaluation
  • Understand challenges, gaps and opportunities around law enforcement training
  • Design studies around XR, qualitative, quantitative or a mixed method approach.
  • Understand the psychological effects of learning in VR focusing on knowledge retention and applying skills learned in VR to real life, and empathy development
  • Listen in on a customer interviews and work with Sr. Researchers conducting them
  • Facilitate user studies by setting up users in VR headsets and moderate user testing of VR experiences in-person or remote.
  • Collaborate on writing interview scripts and surveys
  • Source and screen study participants
  • Update user personas with findings
  • Present findings to Product Designers, Engineering and Product Managers.


Benefits that benefit you

  • Competitive salary and 401K with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with real police officers in real life situations, see them use technology, get inspired
  • And more...

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 85,000 in the lowest geographic market and USD 163,000 in the highest geographic market. The on target earnings range for this role is between USD 105,000 in the lowest geographic market and USD 203,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Apply Now

Date Posted

05/09/2023

Views

11

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8