UX Researcher

Company Description

Easygenerator isn’t just a company, it’s a rocketship to your career! We’re a dynamic Dutch powerhouse transforming the e-learning landscape. Our award-winning authoring tool is a game-changer, embraced by 50,000+ innovators in over 150 countries, including giants like Kellogg’s, T-Mobile, and Walmart. Imagine being part of a team that's reshaping how knowledge is shared globally!

At Easygenerator, we thrive on challenges, own our successes, deliver excellence and indulge in a bit of experimentation. With five core locations worldwide, Easygenerator is growing quickly and we believe that our success comes from our people.

Job Description

We are looking for an experienced UX Researcher to join our team in Dubai. In this role, you will collaborate with product managers, designers, and cross-functional teams to generate insightful user research that drives product decisions. Your work will play a crucial role in shaping product direction and improving the user experience across our B2B SaaS platform. 

Responsibilities: 

• Collaborate with product managers and designers to execute user research, ensuring insights directly inform product decisions.
• Represent the voice of the customer in product decisions, providing data-driven insights that influence product direction.
• Support the product team by integrating user research methods within the product development cycle and promoting research best practices across wider organization.
• Assist the Product team in by driving research processes, ensuring that research insights are translated into actionable outcomes to support decision-making across the organization.
• Manage the research operations process, including participant recruitment, data management, governance, and research tools/infrastructure.
• Improve UXR processes to increase efficiency and manage access to research-specific tools across the organization.
• Collaborate with cross-functional teams, such as Trials, BI analytics, Data Science, Design, Product/Program Management, and others, to ensure smooth integration of research insights.

Qualifications

• 4+ years of UX Research experience 
• A bachelor's degree or higher in fields such as Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related area is preferred.
• Knowledge of both qualitative and quantitative research methods, including interviews, surveys, usability testing, and more. Understanding of how to apply these methods effectively throughout the product lifecycle and ability to conduct research efficiently for maximum impact.
• Experience using one or more of the following remote research tools, such as Usertesting.com, Dscout, UserZoom, Qualtrics, R, SPSS, or similar. 
• Experience of using prototyping software tools, for example Invision, Figma etc. 
• B2B & Complex platforms experience is a plus; E-learning/Edtech background is a plus 
• Research ops experience - Coordinating, Consuming and maintaining large amount of qualitative and quantitative data. 
• Experience conducting research on competition and emerging technologies/ tools 
• Familiarity with or interest in visual design tools (ex: Figma, Sketch, Miro, Photoshop, InDesign, Illustrator). 
• A portfolio of work representing research that influenced great insights or experiences. 
• Excellent collaboration skills and ability to work with multiple product teams.

Additional Information

What we offer: 

• Working in a fun & international environment surrounded by a dedicated team.
• Being part of a fast-growing scale-up environment where you can make an impact from day one
• Free meditation and personal therapy sessions through our esteemed partners like Calm and Openup 
• Career framework and growth coaching. 
• Develop yourself in the direction you love most. Due to our fast growth, many new opportunities are unfolding quickly 
• Hybrid working policy.
• Monthly dinners
  

Our stance on diversity & inclusion
Easygenerator is an international company, where people with diverse backgrounds are welcomed. Our diversity empowers us to innovate, build deeper connections, and help all of us become better. It is in our DNA to base professional decisions on someone’s performance and behavior. Therefore, each employee is in control of their own growth. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Apply now and be part of the team!