Value Delivery Consultant

Effectv, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Headquartered in New York with offices throughout the country, Effectv has a presence in 66 markets with nearly 35 million owned and represented subscribers. We’re dedicated to helping our clients meet their business goals by connecting them with their customers through multiscreen television advertising. Working with companies from local startups to nationwide corporations, we provide support to help each business reach its target customers. By applying data to television advertising in new ways, we’re able to bring our clients the best of digital media, coupled with the power of TV. To learn more, check out www.effectv.com.

Job Summary

The Effectv Enterprise PMO is hiring a Value Delivery Consultant who will be responsible for organizing and delivering a portfolio of programs that realize significant business value. To be successful in this role, you have extensive experience dissecting and translating an organization’s high level business objectives into programs and expressing dependent workstreams and timelines. You naturally lead large program teams in their understanding of the business goals and their role in delivering. You’re skilled at holding accountability to program team members for driving decisions that result in timely delivery for various complex, strategic, revenue generating and operational improvement initiatives. You’re successful working in a matrix organization where you leverage data, process and partnership to align stakeholders across business, product and technology. You are skilled at developing visual representations of a portfolio of programs and their status for program team understanding and executive leadership. You are a strong collaborator capable of leveraging those within and outside of your program team to deliver accurately and fast. You have led large transformational programs and have a track record of using high impact, collaborative new ways of working to achieve goals.

Job Description

Core Responsibilities

• Understands the scope of programs as defined by the Strategic Governance program selection process. Serves as the voice of understanding to the project team.

• Develops and implements practical options for solving complex business challenges in a highly disciplined and collaborative manner across multiple stakeholders.

• Identifies, confirms and obtains participation from required cross-functional teams. Ensures team clearly understands roles and responsibilities for the duration of the program.

• Creates and builds program plans. Structures the program into workstreams and assigns leads. Facilitates and drives the leads/core team to identify and schedule all the work for end-to-end deployment required to fulfill program scope.

• Performs management of upstream and downstream dependencies.

• Drives the development and implementation of key goals, objectives and successes criteria for the program with key stakeholders and core team. Raises conflicts and resolves with the appropriate level of management engagement to build consensus. Obtains and assigns resources to the program plan.

• Raises conflicts and resolves escalations with the appropriate level of management engagement to build consensus.

• Obtains and assigns resources to the program, as needed. Owns resource planning and management function for assigned programs, ensuring accurate enterprise-view.

• Identifies and helps the team make program tradeoffs to balance scope, time and costs. Ensures proper documentation.

• Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives.

• Drives action item resolution and track completion. Ensures program milestones are accomplished and ensures overall committed timelines are met. Documents all major plan changes in scope, approach and date delivery.

• Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Identifies and manages proposed changes to program parameters and works with Strategic Governance to ensure appropriate processes and communications are followed.

• Serves as the conductor for progression through stage gates and program phases holding appropriate lightweight, actionable ceremonies such as go-no/gos and retrospectives

• Maintains high impact yet simplistic program visualizations and artifacts in a transparent and organized collaboration site.

• Monitors and ensures quality of program deliverables. Leads core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments.

• Facilitates Design Thinking or other collaborative workshops that drive decisions using tools like MIRO/ MURAL etc.

• Consults with the Strategic Governance, other Value Delivery Consultants and Change Management Leads to deliver simple yet powerful enterprise-wide narratives about program’s value, status, urgency, and deliverables.

• Collaborates with Change Management Strategists and leads to link in organizational change plans to master program plan.

• Contributes thought leadership on continuous improvement efforts to the org’s stakeholder-centric operating model.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

Salary:

Pay Range: This job can be performed in D with a Pay Range of $116,132 USD -$174,197 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.