VCA National Customer Lead - Remote

Job Description:

VCA National Customer Lead - Remote

The VCA National Account Manager is responsible for delivering VCA partnership sales/profit and KPI goals for the Royal Canin business via direct account management. This position leads business acceleration with Royal Canin's largest veterinary customer and is responsible for the development and implementation of the long- and short-term strategies to deliver profitable growth while maximizing ROI. The VCA National Account Manager is responsible for working cross functionally within Royal Canin to drive the future direction of the business.

What are we looking for?

• Bachelor's or advanced degree
• 3 - 5 years' experience managing accounts at headquarters level
• Experience successfully working in complex selling environments
• Excellent communication and presentation skills (oral and written) to a variety of audiences
• Excellent PC skills (Microsoft Excel, Word, PowerPoint, and Adobe Acrobat)
• Successful experience working in a cross-functional team environment.

What will be your key responsibilities?

• Achieve all assigned scorecard targets - GSV, NSV, Share, P&L, Mars KPIs.
• Develop account plans & tactics that include volume forecast, resource allocation and profitability objectives to ensure the realization of account strategies and objectives.
• Provide continuous feedback to improve current internal / external collaborative planning processes with the goal of achieving a "Best in Class" partnership with the Accounts
• Managing assigned promotion budgets and fixed costs to deliver sales and activity plans within the budget.
• Cultivate effective multi-level and multi-functional customer relationships, building customer equity and driving improved customer satisfaction, and business performance.
• Identify business opportunities to achieve profitable sales growth objectives within assigned accounts.
• Lead all cross-functional resources to meet the objectives of both the internal and external stakeholders.
• Responsible for maintaining an effective and harmonious working relationship with other Royal Canin USA sales management and field personnel whose support is essential for success.
• Actively manage and track competitive intelligence within the account and channel
• Provide leadership, perspective and guidance to broader MVH Customer team in reaching business delivery goals

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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Pay Range:

USD 174,710.00 - USD 262,064.00

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.