Venue Sales Manager (SF)

Want to boggle the minds of a few thousand perfect strangers? Leave people elated, albeit wistfully recognizing they may have just ended the experience of their lifetime?

Great! We are looking for a dynamic Venue Sales Manager to help us as we activate and transform some of San Francisco’s most awesomazing buildings into the Bay’s premier event space portfolio. Our marketing team will help you fill the top of the funnel with everready event planners seeking alternatives to the humdrum hotel ballroom and ho-hum convention center. Our unflappable production team will help you turn pipedream PowerPoints into heart-stopping, spine-tingling events that amaze and inspire. 

Your job is to turn leads into sales — engaging new prospects and existing clients, perfecting proposals that exceed expectations, closing the sale, and ultimately ensuring their event unlocks our venues’ magical potential! 

Who We Are 

We are Non Plus Ultra — a passionate gang of compulsive go-getters, resourceful space-makers, and community-building do-gooders. We activate historic, one-of-a-kind real estate properties by partnering with global brands, visionary artists, and community leaders to create unparalleled experiences. Iconic, timeless, unique… our venues include the storied Palace of Fine Arts and the landmark San Francisco Mint. We work with our partners to create incredible performances, elevated experiences, large-scale conferences, community activations, and mind-blowing events with some of the world’s largest companies including Facebook, Gucci, Pepsi, Refinery 29, etc. We trade in the improbable, dabble in the unimaginable, and go to the edge of what is possible for our partners — that is, after all, non-plus ultra.  

Who You Are 

You’re a self-starter with contagious energy and a commitment to customer success. You are also a creative thinker, extreme listener, and team player. You’re a great storyteller, a creative thinker, an extreme listener, and a tireless client advocate. Client satisfaction is so important to you that friends worry you might be co-dependent. You set high goals (because those are the most fun to crush). You speak our language (which, importantly, does not have a word for ‘No’ but does have a seemingly infinite number of ways to say ‘Yes’). You have no time to waste complaining about what is broken because you’re too damn busy fixing it. You’re looking for a job that doesn’t dim your shine at a company that allows you to burn your brightest.

Digging it? Here are some more details.

What you will be doing 

• Reach or exceed quarterly and annual target revenue set across our portfolio of San Francisco venues. 
• Respond to client inquiries/requests within NPU’s lightning-fast timelines. 
• Reach out to past clients to reconnect and seek new opportunities. 
• Proactively driving client communications and being the main/sole point of contact for each individual client until contract execution occurs 
• Tracking and updating all efforts through our CRM system daily.
• Facilitating site visits and walk-throughs for prospective clients.
• Preparing, negotiating, and producing custom proposals for clients. Addressing any client’s questions, concerns, and issues. Assisting with any and all pre-contract event details and logistics. 
• Understanding event and conference calendar and subsequent busy periods as well as all other NPU venues and preferred vendors for referrals. 
• Providing clear verbal and written communication to Production staff on event information. 
• Seamlessly transitioning clients to Production Manager as their lead point of contact upon contract execution 
• With Marketing, increasing venue and product awareness within the marketplace by conducting sales calls, familiarization tours, industry meetings, trade shows, etc. 
•  Assisting Marketing to create sales collateral, floorplans, logistic procedures, SOP, rules, and regulations 

What we are looking for 

• 5+ years prior experience in event, venue/property, or hospitality sales;
• Experience in corporate sales is a plus.
• Prior track record of crushing sales goals;
• Must be: 
  • obsessively focused on client satisfaction…. perhaps subject to chronic bouts of need-to-be-liked syndrome 
  • a self-starter that thrives in a fast-paced, entrepreneurial environment
  • metrics driven
  • have strong problem-solving skills
  • detailed-oriented and organized to track and execute all opportunities well 
  • capable of designing/implementing processes (sometimes from scratch) to improve execution 
  • resourceful to find the right deal for everyone 
  • detailed-oriented and organized to track and execute all opportunities well 
  • able to deal with ambiguity to improve as we grow 
• A strong team player to make our company even better Prior experience with event sales, production, or marketing is preferred but not a strict requirement.
• Strong verbal and written communicator who is customer oriented and driven to close 
• Familiarity with Priava CRM a plus
• Some travel required between NPU venues 
• Must be able to walk up and down stairs, be able to lift 25lbs
• Must be able to use computer, phone, sit/stand for a long period of time 
• Must be respectful, kind, and decent

Hours, Pay, and Benefits 

• Base salary is $60-$80k. This position includes a commission plan wherein total compensation is $120k (or more) if sales quotas are met (or exceeded). 
• Flexible time-off policy, health benefits, and 401(k) 

• Unique workspace 
• Access to fantastic events 

NPU is proud to be an Equal Opportunity Employer. We believe that no matter your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, your perspective has value. 

OK, one last thing

Not a good fit? Then please share this. We don’t have to tell you. You know you’re awesome. Awesome people tend to befriend other awesome people. Pass this on, help us out, and introduce a friend to a possibly life-changing move. Sounds like a pretty solid minute, to us!