Spectrum

Vertical Account Manager Government & Education

Posted 2 Hours Ago

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San Antonio TX USA

In-Office

3K-3K Annually

Senior level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

As a Vertical Account Manager you will manage enterprise accounts in government and education aiming to increase revenue through fiber-based solutions secure renewals and negotiate contracts while ensuring customer satisfaction.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future.
Ready to drive lasting partnerships and growth with government and education clients? As a Vertical Account Manager Government & Education at Spectrum Business you will proactively manage a portfolio of enterprise accounts protect and expand revenues and identify new opportunities for fiber-based solutions. By nurturing client relationships and delivering consultative service you will help clients achieve their goals and strengthen Spectrum's leadership in public sector communications.
How You Will Make an Impact

Proactively manage assigned enterprise accounts in government and education focusing on fiber upsell opportunities and conversion from coax to fiber-based services
Meet or exceed monthly revenue goals and sales quotas by conducting regular account reviews and face-to-face meetings to secure renewals and new business
Hunt for new sales opportunities within the current account base negotiating contracts and presenting customer-centric solutions
Serve as a customer advocate by resolving issues and ensuring satisfaction across all Spectrum departments
Interface with internal teams through written and verbal communication to address client problems and questions
Maintain and update internal databases with accurate client and contract information for regulatory tracking
Establish and monitor procedures for account support and contract submission to regulatory agencies as needed
Stay current on service pricing procedures and sales promotions through completion of required training
Attend sales meetings and training sessions to enhance skills and knowledge

Working Conditions

Office-based role with significant travel required to customer locations including travel during inclement weather using a reliable personal vehicle

What You Will Bring to Spectrum
Required Qualifications
Education

High school diploma or equivalent from an accredited organization (GED)

Experience

History of successful B2B selling with government and education

Skills

Read write speak and understand English
Proven cold calling prospecting and contract negotiation skills with government and education clients
Hunter mindset for securing new renewed or amended contracts
Ability to meet a $2500 monthly revenue quota
Strong presentation verbal written and interpersonal communication skills
Ability to travel up to 30 percent of the time to assigned territories
Valid and active State driver's license with safe driving record

Preferred Qualifications
Education

Bachelor's degree in a business-related field or equivalent combination of education training and experience

Experience

5+ years of strategic account sales or management experience
3+ years in State/Local Government or Education verticals
2+ years of outside telecommunications sales with a proven record of exceeding sales objectives preferably selling data voice or video solutions in the telecommunications B2B industry

Skills

Proven ability selling data voice cloud or video solutions and premise-based products
Proficiency in Microsoft Word Excel and PowerPoint
Salesforce proficiency
Aptitude for learning Spectrum's product suite

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Here our employees don't just have jobs they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history if any will be considered in a manner consistent with applicable laws including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet® TV Mobile and Voice. Beyond our connectivity solutions we also provide local news programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer including job seekers with disabilities and veterans.

Top Skills

Excel

Microsoft Powerpoint

Microsoft Word

Salesforce

What the Team is Saying

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The Company

HQ: Stamford CT

100000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates develops and operates the nation’s fastest mobile service most reliable internet service most viewed live TV app and the most advanced WiFi serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer architect engineer developer operator or data scientist. We are creative disciplined hard-working complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum we continually refine technology process and structure. We are committed to delivering a superior network infrastructure the most competitive products and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.