Vice President, Facilities Operations - Soft Services

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Position is required to be based in the greater New York City area. Candidates must reside within commutable distance to work on site 3 days a week with 10-15% travel to other locations.

Sodexo is seeking an inspirational and passionate Vice President, Facilities Operations - Soft Services to launch and implement a new premium multinational financial services corporation account. This is a newly created position and is a dynamic opportunity to interact with onsite day-to-day operations and lead our growing IFM and Workplace business.

The Vice President, Facilities Operations - Soft Services is an entrepreneurial and highly empowered role which owns the P&L, delivers results and innovation, and draws from a well-established global service network to deliver world class solutions for our client. This leader will excel at building client relationships, team leadership, and have a deep understanding of a broad range of self-delivered and contracted services. Will have direct reports operating FM services in several US sites with some international locations.

This role will lead a 20M portfolio with the opportunity to triple in next few years. The current scope of services for this portfolio includes soft services such as conference services, hospitality, landscaping, and janitorial. The work environment is office space and data centers located throughout metropolitan areas in US and Canada.

The successful candidate will be a client centric leader and have a deep understanding of client needs, preferences, and pain points and build a culture of doing business that focuses on creating the best experience for the customer to create brand loyalty. In addition, have strong analytical capabilities to drive insights from data to create action plans for retaining all current business, developing strong teams and optimizing profitability to grow the business. Enjoys taking ownership to find solutions to diverse challenges, thinks creatively, and thrives under scrutiny and time-bound targets. Has a bias toward action and speed of execution.

Is this opportunity right for you? We are looking for candidates who:

• Have experience with large multi-location facilities in operation, managing teams with a hospitality focused service delivery while maintaining standards and processes.
• Experience with workplace services, conference centers and managing a self-performance-based team is highly preferred.
• Have extensive experience in a client facing leadership role and client centric leadership methodology with exceptional interpersonal skills and ability to connect with all audiences including c-suite.
• Have strong client relationship skills, proactive team and customer engagement and growth mindset.
• Have strong analytical skills to make data driven decisions to drive best in class operational excellence.
• Prior union experience with SEIU union a huge plus.
• Have strong P&L background.
• Have proven experience developing and executing a strategy to accelerate business growth.
• Can play a key role and enthusiastically support the succession planning and development of key personnel.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement- Bachelor's degree or equivalent experience

Basic Management Experience- 10 years

Basic Functional Experience- 10 years in facilities management, engineering, management of business/operations service in both soft and hard facilities services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.