Vice President of Product, Identity (Remote)

We are seeking a Vice President of Product who will lead a team of product managers that will be responsible for Product Performance & Execution for our Identity Product portfolio. This person will work closely with the Chief Product Officer and senior leadership in Engineering, Sales, and Member Experience. Making ID.me wallet the best digital wallet by acquiring and storing all user credentials and making them universally accessible and useful.

Domain Skills: identity verification, web-consumer experience, user acquisition and account management, identity fraud, authentication.

The VP of Product enforces ID.me’s culture and ensures alignment between employee behavior and recognition. This person is charged with building and leading a world-class team capable of superb execution at scale within each area of responsibility. 

Product Leadership

• Develops ID.me’s product line vision and strategy with the Chief Product Officer
• Develops expertise in the various components and policy requirements that drive ID.me’s digital identity products
• Should have excellent Personal Management, Product Leadership and Budgets.
• Evangelizes product goals, initiatives, and progress to the organization and key stakeholders
• Collaborates with cross-functional leaders to ensure the commercial success of ID.me’s products

Personnel Management

• Outstanding interpersonal skills – someone that people love spending time with.Can design an organization, hire a high quality team, and effectively manage team performance 
• Should be someone great managers and ICs will want to follow.
• Must be able to hold the standard and know what great looks like in key roles. Is a manager of managers that can also roll up their sleeves and get work done.
• Can coordinate and influence across  execs in other departments. Must be able to influence through logic and high quality reasoning. Should not be afraid of “constructive conflict” with other execs.
• Operates a high-performance organization. Holds high standards, continually synthesizes the situation, able to see risk and around corners, and develops his team.

Product Performance and Execution

• Identifies and defines Key Performance Indicators (KPI) for product line
• Iterates products and features continuously using data and insights
• Measures impact of product enhancements and initiatives. Continuously optimizes product performance over time
• Develops a program plan that incorporates interdependencies between functional areas
• Establishes playbooks to drive process and consistent outcomes for repeated tasks
• Proactively mitigates risk by identifying and controlling internal and external risk factors 
• Conducts market research for expansion into new markets and vertical segments

Budget

• Works with the Chief Financial Officer to develop a bottoms up budget
• Aligns compensation and incentives with desired behaviors
• Responsible for headcount, consulting, prototyping, software, equipment, travel and entertainment, and professional development costs for the Product team

ID.me Covid Vaccination Requirement

ID.me has a mandatory vaccination requirement where not prohibited by applicable federal or state law.

All current and future employees are required to receive their COVID-19 vaccinations, unless a reasonable accommodation is approved. Employees not in compliance with this policy will be placed on leave and will be terminated if no valid reason for not getting the COVID-19 vaccine is provided.  

Purpose: In accordance with ID.me's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our customers and visitors; and the community at large from COVID-19 that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

Reasonable Accommodation: Current and future employees in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed Request for Accommodation form to the human resources department to begin the interactive accommodation process as soon as possible after vaccination deadlines have been announced (September 13th) and an offer of employment has been made. Accommodations will be granted where they do not cause ID.me undue hardship or pose a direct threat to the health and safety of others.

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates. 

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers