Vice President, Product Manager, Zelle

Join us! Chase is seeking an experienced Product Manager to join the Zelle team on an exciting new 0 to 1 product build. You will join a team working at the cutting edge of new payment rails, payment networks and the most popular peer to peer platform in the U.S. on a product launch set to create waves in the payments industry.

As Vice President, Product Manager, Zelle you will work on a new product leveraging real time payment rails that will significantly impact how Chase customers move money. You will join a team of skilled product managers on a 0 to 1 product build, partnering across the Zelle and New Payment Rails product teams, multiple internal functions, and external network partners to drive execution over the course of a multi-year release roadmap. You should have a proven track record of impactful feature delivery, experience executing in a highly matrixed environment with significant cross-impact, be highly organized, a strong communicator, excellent relationship builder, flexible in a fast-paced environment, and a self-starter.

Job responsibilities

• Define requirements for critical flows and infrastructure within the overall product; work with engineers, architects and designers to build the optimal technical and user experience strategies
• Have a risk and controls-first mindset. Maintain close partnership with legal, risk, compliance and controls partners at all times to ensure a shared understanding of all approved requirements
• Own the product roadmap for your flows, mapping cross-impact, winning commitments, structuring work in Jira and driving execution and delivery across multiple teams
• Work regularly with your 'quad ' partners (engineering, analytics, design) to drive progress, solve problems and continuously iterate
• Keep a clean kitchen; maintain impeccable Jira hygiene and agile controls to ensure utmost transparency and visibility to work being done
• Maintain deep knowledge of area product vision, strategy, roadmap, technical implementation, and operations
• Maintain a keen understanding of the competitive environment. Understand the latest industry news, competitor features and market developments
• Identify risks, bottlenecks and delays proactively and begin mitigation planning immediately
• Foster a business owner's mindset; you will be ultimately responsible for all elements of the flows you build and you will be expected to be on top of anything and everything involved therein
• Plan and manage releases and roll out plans

Required qualifications, skills and capabilities

• 7+ years of experience in financial services, digital, product management and / or Agile software development with at least 5 years in a product role with a track record of feature and/or entire product delivery
• Strong knowledge of payment networks, rails and market dynamics
• Self-starter with strong written/verbal communication, a clear vision of the efficient and effective way to get things done and an iterative mindset to try, fail and pivot as needed
• Sense of ease in ambiguity and a passion for creating order out of chaos; you remain calm under pressure and tight delivery timelines
• Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design
• Proven track record of managing risk and controls
• Highly collaborative and capable of managing large, complex, cross-functional projects

Preferred qualifications, skills and capabilities

• Advanced degree, Master's in Business Administration
• Strategy consulting experience in the Financial Services space

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.