Vice President Security and Technical Operations

At Echo, we foster a culture that promotes continuous learning, innovation, and personal development. Apply today and grow with Echo!
Echo Global Logistics has a dynamic, fast-paced environment, and consequently offers an excellent opportunity for leadership, creativity, and personal success. A high degree of responsibility and accountability for decisions made is key to taking further steps along an attractive career path.
Responsibilities:

• Responsible for technology infrastructure, cloud, data center, operations, end user computing, and security
• Lead teams responsible for all aspects of infrastructure, operations, and security
• Develop and manage a comprehensive security program to ensure the safety and security of Echo's digital assets and employee data
• Recruit, manage, and structure your teams for each component of technical operations
• Ensure teams tightly collaborate with Business, Integrations, Software Engineering, and Product organizations
• Develop a collaborative culture that includes open communication, rapid delivery and is metric driven
• Ensure the effective implementation of open and rapid change processes

• Establish consistent, scalable and repeatable processes
• Ensure the implementation of effective disaster recovery, security, and performance
• Coordinate and establish strategic goals and objectives for all technical operations
• Build strong relationships across the Technology Leadership Team
• Maintain relationships with key internal and external partners to ensure harmonious service

As a senior technology leader, you must have:

• Built and led systems engineering and operations teams before
• Demonstrated excellent leadership performance while under moments of stress
• Be able to think strategically and tactically at the same time
• Have implemented repeatable operational processes organizationally wide
• Managed too many tasks with not enough people
• Demonstrated ability to mentor and develop your staff
• A wide professional network

Qualifications:

• Expert in operations: Site Availability, Continuous Delivery, and Site Reliability
• Extensive experience in transactional system infrastructures: Windows, Linux, RDBMS (SQL Server), Observability, Telecommunications, Networking, Queues, Distributed Transactions, Logs, Storage, Security
• Detailed knowledge of data center implementations including multi-site and hybrid-cloud (AWS) footprints
• Excellent written and verbal communication both in large and private settings

Additional Qualifications:

• Understanding of Agile Service Management, Lean, and Scrum
• Internet protocols, HTTP/S, TCP/IP
• Voice and Network protocol experience, BGP, OSPF, HSRP, VOIP
• Storage protocol experience, SAN, FC, NFS, CIFS, HDFS
• Working knowledge of programming languages, such as .NET, Python, and Javascript
• CISSP or equivalent