Video Operations Specialist

NBCUniversal

Video Operations Specialist

Posted 9 Hours Ago

Be an Early Applicant

Hiring Remotely in New York NY USA

Remote or Hybrid

60K-70K Annually

Mid level

AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development

NBCUniversal has a rich history of evolving the media and entertainment industry.

The Role

The Video Operations Specialist manages and publishes short-form video content for multiple platforms ensuring delivery and quality while troubleshooting issues. Responsibilities include processing content requests and auditing systems for data integrity.

Summary Generated by Built In

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content which we distribute across our portfolio of film television and streaming and bring to life through our global theme park destinations consumer products and experiences. We own and operate leading entertainment and news brands including NBC NBC News NBC Sports Telemundo NBC Local Stations Bravo and Peacock our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios including Universal Pictures DreamWorks Animation and Focus Features and the four global television studios under the Universal Studio Group banner and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences including Universal Orlando Resort home to Universal Epic Universe and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees customers and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
The Global Media Operations team under the Operations & Technology division is looking for a highly organized extremely focused and process-oriented Video Operations Specialist. The ideal candidate will execute short-form video content within a fast-paced and challenging environment supporting a growing portfolio of programming on Peacock SkyShowtime and NBC apps as well as third-party providers and social media platforms.
You'll be responsible for ensuring video content is successfully acquired prepared and syndicated to on-domain and off-domain platforms within our video content supply chain - confirming hundreds of on-demand clips highlights and trailers are successfully provisioned and published to our platforms. You'll also be relied upon to help triage technical issues that arise during publishing and to collaborate with operational incident management teams to address them as needed.
To excel in this role you'll need to continuously manage incoming content requests and stay organized in processing high volumes of video deliveries. This commitment to timely program availability is critical to the promotion of our content and plays an integral role in our success within the competitive streaming marketplace.
RESPONSIBILITIES:

Gather ingest and publish short-form video assets for distribution to various platforms including Peacock SkyShowtime NBC YouTube Roku Amazon etc.
Provide QC support of assets to verify playback across platforms
Collaborate with internal and external teams on mission-critical deadlines for asset delivery ensuring content meets requirements and the expectations of stakeholders
Track and manage incoming video assets validate metadata integrity and efficiently input data into internal systems
Assist with developing best practices to streamline workflows that ensure assets meet the required delivery specs
Perform audits across all systems to maintain data integrity and support Video Operations leads
Troubleshoot and measure enhancements/bugs within Video Operations Airtable bases
Assist in onboarding new stakeholders and documenting guidelines
Other duties as assigned

Qualifications

Minimum 3 years+ of entertainment industry or digital media experience
- Digital video file formats encoding specifications publishing workflows governmental compliance standards and troubleshooting techniques
- Content management systems trafficking high volume time-sensitive media assets for multi-platform syndication
Bachelor's degree accredited program certification relevant areas of study or equivalent work experience
General understanding of data transfer protocols workflows and methods. Aspera Signiant HTTP etc.
Must be willing and available to work any shift including overnights weekends and holidays to meet the needs of a 24x7/365 operation with the possibility of schedule changes based on business needs and priorities.
Experience working in Airtable JIRA and/or Smartsheet a plus
Television entertainment industry experience preferred
Excellent and effective communication & collaboration skills
Proactive problem solver with the ability to prioritize and concurrently handle multiple time- sensitive requests within a high-pressure environment
Working knowledge of data transfer protocols workflows and methods; Aspera Signiant etc.
Creative problem solver with a willingness to try new things when all else fails

Hybrid: This position currently has a hybrid schedule which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $60000 - $70000
Additional Information
As part of our selection process external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to [email protected].

Skills Required

Minimum 3 years of entertainment industry or digital media experience
Bachelor's degree or equivalent work experience
Experience with digital video file formats and publishing workflows
Working knowledge of data transfer protocols and methods
Experience with Airtable JIRA and/or Smartsheet

What the Team is Saying

NBCUniversal Compensation & Benefits Highlights

Parental & Family Support—Offerings include fertility and adoption assistance caregiving resources and paid parental leave for both primary and non‑primary caregivers indicating a strong family focus. Company materials highlight family‑building and caregiver programs as core parts of the package for eligible roles.
Leave & Time Off Breadth—The U.S. package outlines vacation company holidays personal “myDays” caregiving days sick time and bereavement leave signaling breadth beyond standard PTO structures. This variety is emphasized across employer materials as a notable part of the offering.
Retirement Support—Automatic 401(k) enrollment with dollar‑for‑dollar matching on a defined portion of pay and access to financial planning resources underscore support for long‑term savings. Materials also note that plan specifics depend on eligibility program and employee group.

Learn more about NBCUniversal's Compensation & Benefits →

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The Company

HQ: New York City NY

68000 Employees

Year Founded: 1912

What We Do

From film television news theme parks interactive media and streaming our people are at the center of it all. Here we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry. Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film television and streaming brands. Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data building AI to help enable solutions to optimize every aspect of our content eco-system. Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers consumers and businesses that consume and love NBCUniversal’s content. And while you design build and architect your career we have the culture to make sure you’re supported. Here you can work and still live your best life! We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact here you can.

Why Work With Us

For us it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating always solving and always ahead of competition.