Video/Graphics Content Creator - Contract

With electric vehicles (EVs) expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on EV charging and established a business model that's been validated by more than a decade in business and thousands of customers. As now a public company, we remain focused on broadening our market leadership and building on years of innovation. ChargePoint offers a once-in-a-lifetime chance to build our all-electric future and dominate a trillion-dollar market. 

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Director, Technical Content Development and Localization

What You Will Be Doing

The Content Creator will combine text, audio, animation, images, and video to create educational content for internal and external customers. This role will coordinate with cross functional teams to incorporate best practices, examples, and other value enhancing ideas to promote customer and user adoption. You will collaborate with technical writers, instructional designers, and illustrators to develop interactive and impactful training experiences. To be successful at ChargePoint this person must be highly motivated, self-directed, and comfortable working in a fast-paced environment.

What You Will Bring to ChargePoint

• Create tutorial videos including script, audio, screen recording, onscreen design elements, etc. and ensure content is updated on a regular basis.
• Collaborate with instructional designers and other stakeholders to develop and load content within the learning management system (LMS), MadCap Central, and/or other delivery platforms.
• Design and deliver creative content to build knowledge of end users to successfully use ChargePoint solutions and applications.
• Develop digital communications content, such as infographics, how to videos, microlearning moments, etc.
• Prototype, develop, and test learner-centric digital learning experiences and materials in a variety of delivery modalities.
• Run UAT on new content, systems, process, or feature ideas.
• Continuously explore innovative ways of utilizing design material to engage audiences while transferring skills/knowledge and driving sustainable behavior change.

Requirements

• Minimum of 2-4 years of working experience in content creation with specialty in educational video design and development
• Experience with video editing, trimming footage, and inserting graphics using modern editing software required (Camtasia, Final Cut Pro, and/or Adobe Premiere)
• Proficient with image manipulation using Photoshop, GIMP, Illustrator, or similar applications
• Ability to write effective copy, instructional text, audio, and video scripts
• Demonstrated ability to distill information from subject matter experts and translate it into training relevant to target audience
• Familiarity with authoring tools such as such as MadCap Flare, Articulate, or Captivate; HTML and CSS experience a plus
• Must be able to manage own projects and workflows
• Bachelor's degree preferred
• Knowledge of Jira, Confluence, or similar project management tools is a plus
• Ability to work on multiple projects concurrently while meeting tight deadlines

Location: Campbell, CA

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.